Loan Officer_Outside

Alterra Home Loans - San Diego, CA4.0

Job Title:
Mortgage Loan Officer


Reports To:
Branch Manager

FLSA Status:
Exempt (Not Hourly)


The Loan Officer’s primary role is to source, qualify and originate mortgage loans for Alterra Home Loans.

Essential Duties and Responsibilities

Develop and maintain relationships within the real estate community
Monitor loan pipeline through Lenders Office
Ensure compliance with all government and regulatory requirements
Loan Officer shall determine his or her hours or work. You are not required to work any specific number of hours per week and what you do work is at your discretion
Attend weekly sales meetings
Take information from the prospective borrower and complete the loan application form
Analyze the prospective borrower’s income and debt and pre-qualify the prospective borrower to determine the maximum mortgage amount that the prospective borrower can afford
Educate the prospective borrower in the home buying and financing process, advising the borrower about the different types of loan products available and demonstrating how closing costs and monthly payments could vary under each product
Maintain regular contact with the borrower, realtors and the Company between the time of the application and closing to apprise them of the status of the application and gather any addition information
Collect financial information (tax returns, bank statements) and other related documents that are part of the application process
Order in file credit report, when required by the Company
Determine whether the property is located in a flood area, where required by the Company
Attend the closing of the mortgage loan, if requested by the company
Under no circumstances shall the Loan Officer by compensated greater than the amount negotiated in the Loan Officer Compensation Agreement

Disclaimer: Job description is not a complete list of duties. The Loan Officer may and/or will be required to perform other functions as asked by management. The Loan Officer must be self-sufficient and show the initiative to self-educate industry product and program guidelines.

Supervisory Responsibilities

This position has no supervisory responsibilities.


Two (2) years prior mortgage or mortgage banking experience
Ability to deliver effective results and to meet deadlines
History of exceeding sales goals
Reliable transportation, valid driver’s license and current automotive insurance
Sound judgment and decision making skills
Ability to work under pressure and meet deadlines with minimal supervision
Excellent phone and service skills

Required Education and Experience

Must have a current license through NMLS and be in good standing
Knowledge of Freddie Mac (FHLMC), Fannie Mae (FNMA), FHA, and VA
The knowledge of the principles and theories

Language Skills

Ability to speak, read and write in the English language
Bilingual Spanish Preferred
Articulate speaker with good interpersonal skills

Required Competencies

Problem-solving - identifies and resolves challenges in a timely manner by gathering and analyzing information skillfully. Develops alternative solutions using facts and reasoning in presenting business case for pursuing appropriate course of action.
Communication - speaks clearly and persuasively in all types of situations. Listens and seeks clarification as necessary in order to understand and fulfill business objectives. Able to read and interpret complex information and regulatory requirements. Must be able to build effective intra-corporate relationships and collaborations, and liaison with various business departments.
Business acumen - understands business implications and decisions, displaying appropriate balance between revenue growth and compliance with existing laws and regulations. Demonstrates working knowledge of regulated financial industry.
Ethics - Keeps commitments and inspires trust by others. Understands and appreciates the value of integrity in self and others. Upholds organizational values. Maintains strict confidentiality of business information and processes.
Judgment - exhibits sound and accurate judgment. Supports and explains rationale for decisions. Includes appropriate people in decision-making.
Planning and Organizing - prioritizes and plans work activities. Uses time efficiently. Sets goals and objectives.
Professionalism - approaches others in a tactful, respectful manner. Reacts well under pressure.
Adaptability - adapts quickly to changes in work priorities and manages competing demands appropriately. Modifies approach or method to best fit the situation. Ability to deal with frequent changes, delays, or unexpected events.
Initiative - undertakes self-development activities. Seeks increased responsibilities, while asking for assistance when needed.
Innovation - assist department in developing and implementing creative ideas and methods to increase overall efficiency and departmental value.
Teamwork – work with fellow team members inside and outside the department, treating everyone with dignity and respect, always willing to help others, with exceptional customer service.

Core Principles

These are the mantras that drive us. They’re ideas that empower our employees to make a difference in the lives of every customer or partner they meet. They are about accountability, innovation, and taking pride in everything we do, down to the tiniest of details. This is what we expect from every single person that joins us. This is how we serve our community. This is who we are.

Little Things Matter: Over the years we’ve learned that it’s the small changes that produce big results.
Find a Better Way: We never rest on our laurels. “That’s just how we do things here” will never be our method of operation. We are committed to finding better ways to serve our customers, and support our loan officers and realtor partners.
Own It: We vow to keep ourselves accountable. When we make mistakes we don’t pass the blame. We make it right.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, talk and hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. There is no exposure or very limited exposure to physical risk.

Brand: Alterra Home Loans
Address: TBD San Diego, CA - 92106
Property Description: CAA01 - TBD
Property Number: CAA01