Mail Services Specialist

Impact Partnership - Kennesaw, GA

operations | full time
The Impact Partnership is currently seeking a Mail Services Specialist. The purpose of this role is to manage and maintain our mailroom by coordinating shipments, processing internal requests for sales documents, and distributing incoming packages. Ideal candidate will have a determination to work hard, be naturally positive and have strong interpersonal skills. They can easily cultivate positive relationships and consistently display a high degree of recognition, acceptance and prestige in dealing with others. 1-3 years’ experience with serving customers is desired.

Always presents a professional and respectful manner to our vendors, our agents and our staff
Efficiently and effectively handles all incoming requests within a 24 hour timeframe
Strategizes to implement the best process to ensure that packages arrive on time, complete, and in an impeccable state
Always eager to learn and willing to assist

Functional Job Description:
Monitor the mailroom inbox and take action on all items urgently
Open, sort and distribute incoming mail from all vendors-USPS, Federal Express, UPS and private companies
Interoffice mail delivery for all departments
Fulfill mailing requests from office staff including Federal Express labels
Coordinate delivery of hard copy sales material to advisors as needed
Process incoming agent marketing materials received and organize approval before shipping to advisors
Package and ship Patrick Kelly books to our partners
Maintain and organize inventory of all items stored in the off-site storage units
Monitor office shipping supplies and arrange orders when necessary
Operate a variety of office equipment, including computers, printers and mailing equipment
Coordinate and execute the shipment of mass mailings and special projects
Must be able to lift up to 40lbs
Desired Skills & Experience
High School Diploma required, Bachelor’s Degree preferred
Work harmoniously and effectively with others
MS Office Tools preferred, skilled in the use of a personal computer and specialized software
Excellent written and oral communication skills, strong follow through and sense of urgency, strong relationship building skills and problem solving skills
Handles multiple tasks easily and in an orderly fashion
Ability to adapt to change quickly
Possesses strong organizational skills and attention to detail