Full Job Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Opportunities in Tech - Don’t wait for the future, shape it.
Benefits - We care about your well being.
The mission of the Office of Emergency Management’s Public Affairs Division is to develop and implement communications strategies in partnership with all City departments to increase access to City services, foster a culture of open communication, and promote key public preparedness and emergency response initiatives. The Office of Emergency Management connects city public safety departments and is tasked with preparing residents and businesses for emergencies and coordinating emergency response for the City. The Public Affairs division creates and implements comprehensive communications strategies to inform Philadelphians about ways to be prepared, expands access to information about City services, and provides residents with critical information in times of emergency or breaking news. The communications team works with colleagues in the Mayor’s Office of Communications and the Philadelphia Fire Department to coordinate communications across city, state, and federal departments and non-governmental partner agencies. OEM’s digital team oversees a strategy to engage residents online and make information about related City services more easily accessible.
The Communications Assistant reports to the Public Information Program Manager for the Office of Emergency Management and is responsible for supporting the department and administrative operations of OEM. The Communications Assistant also supports the Office’s goal of managing internal and external communications activities for the department. The Communications Assistant must be detail-oriented, work well independently, work well with team members from diverse backgrounds, and thrive in a fast-paced, dynamic environment.
Draft and send media advisories, press releases, and other announcements
Social media content creation, including photos, video, and Livestream
Writing content for mass communications platforms for the public
Video and other content production
Researching and creating topical and timely digital content such as blogs
Draft talking points for department employees for events or press conferences
Identify press clips for awareness or that should be promoted on social media and draft social media posts
Assist with coordinating logistics for press events
Work with City departments to coordinate messaging during events or emergency responses.
Education and Experience
One to three years of experience in communications, journalism, public affairs, crisis communications
A Bachelor’s degree in a related field
Knowledge of still photography, video, and editing
Licenses, Registrations, and Certification
Possession of a valid proper class motor vehicle operator’s license issued by the Commonwealth of Pennsylvania within six months of hire
Candidate will have access to secure public safety information. All selected applicants must undergo and successfully complete a background investigation as a condition of placement in this position.
OEM personnel are essential, working during states of emergency or other city closures.
All OEM personnel are “emergency managers first.” During times of disaster, work assignments and schedules may be altered to meet the incident objectives.
Ability to physically perform the duties during and outside of normal business hours, to include driving and working outside.
Nature of work inherently has risks, certain functions will require the use of various personal protective equipment (PPE) in hazardous situations.
Competencies, Knowledge, Skills and Abilities
Strong organizational skills, including the ability to handle simultaneous priority projects and meet established deadlines
Experience crafting messaging and communications campaigns
Must be able to work extended hours on an as-needed basis
Familiarity with, and understanding of, City of Philadelphia municipal operations and departments desired
Ability to exercise sound and independent judgment within general policy guidelines
Ability to work well with different team members and manage lateral reporting relationships
Ability to effectively and succinctly communicate complex concepts
Strong written, oral, and visual communication skills
Ability to anticipate public reaction
Knowledge of video production platforms like iMovie, Final Cut Pro, or Adobe Premiere is desired
Ability to produce production quality Livestream press conferences is desired
Understanding of social media and content marketing using publication platforms like Hootesuite and design sites like Canva preferred
Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for situational awareness, information management, and mass notification
This position is grant funded through 12/31/2020 and may extend beyond depending upon ongoing grant support.
Salary Range: $45,000 to $60,000
Please submit a cover letter, resume, and writing sample with your application (showing your ability to write a policy or report-style document). Applications without all required documents will not be considered.
Did you know?
We are a Public Service Loan Forgiveness Program qualified employer
Employees are eligible for a 25% tuition discount program (and sometimes spouses and dependents as well) in partnership with area colleges and universities
We offer comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
Successful candidate must be a city of Philadelphia resident within six months of hire
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to firstname.lastname@example.org. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx