Do you live by the “Work Hard, Play Hard” philosophy?
Imagine having the unique opportunity to run a business like it’s your own, but with corporate support and without the financial investment. Laser Quest might just be that opportunity you’ve been looking for!
As the world’s leader in the laser tag industry, Laser Quest continues to take North America by storm. We’re a privately owned and operated company with nearly 25 years of industry experience and currently operate in 48 corporate locations across North America. We’re an entertainment venue dedicated to providing exceptional experiences to everyone, every time! We are also a little obsessed with bringing fun to life - for both our Customers and Employees.
We’re currently on the lookout for a great General Manager to add to our team. If you want in on the excitement, keep reading!
THE ROLE – GENERAL MANAGER (Full-Time)
At Laser Quest, we don’t believe in providing our customers with “average experiences”. We believe in extraordinary ones, and that requires us to have above average employees. As a Laser Quest General Manager, you will be responsible for inspiring a team of people to create and deliver a fun, safe and entertaining experience that exceeds customer expectations. Your direction over the operations of your Centre and leading your team to achieve Centre goals will be the keys to success.
As a team leader you will be responsible for supervising people, ensuring that your team is motivated and productive in achieving Company standards. From implementing marketing plans, to maintaining sufficient staffing levels, and ensuring the safety of our Employees and Customers, there’s never a dull moment! You will provide exceptional customer service through behaviour that supports Laser Quest’s mission and vision, and develop your team using your effective leadership and management skills. Your connections with the community and ability to build the business will serve you well.
If you want an amazing place to work that recognizes your efforts and seeks your input, where you have the opportunity to make a difference, look no further!
A full job description will be provided during the recruitment process.
You LOVE to have FUN through your amazing personality and are looking to demonstrate your exemplary managerial skills! If you would describe yourself as outgoing and energetic, and someone who has high integrity, then we want to hear from you. If you work well within a team, and have excellent communication skills that help you feel comfortable speaking in front of large groups, we’re even more interested. A strong work ethic, computer/tech savviness, and the ability to learn quickly are interesting to us. Bonus points if you thrive on change and challenge and love a fast paced environment!
WHAT DOES IT TAKE TO SUCCEED?
3-5 years of managerial experience in the hospitality, entertainment or retail industry
An understanding of local marketing programs to maximize customer awareness
Proven experience leading a team to achieve goals, by helping to develop their skill set through hands on coaching
Exceptional customer service skills and the ability to multi-task in a fast paced environment
This role requires continuous standing/walking, listening for and monitoring marshal calls, speaking in front of large groups, standing for long periods of time in a dim light, loud, fog filled multi-level arena.
SOME PERKS YOU CAN EXPECT
Come join us and find out what all the excitement is about!
We are an Equal Opportunity Employer.
Laser Quest supports and will do its best to accommodate Employees with disabilities, to the point of undue hardship for the Company. Upon request, job accommodations will take into account the Employee’s accessibility needs due to a disability.
While your interest is appreciated, only those selected for an interview will be contacted.
Job Type: Full-time
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