- Time Management
- Leadership Experience
- Physical Examinations
- Crystal Reports
The Assistant University Registrar provides primary functional support for a unit within the University Registrar’s Office (URO). Reporting to the Associate University Registrar, the Assistant University Registrar works with the Faculty of Arts and Sciences (FAS) academic departments, Yale College and Graduate School Deans Offices, professional school registrars, Information Technology Services, the Center for Teaching and Learning, and other key offices to advance the mission of teaching and learning at Yale University by ensuring quality operational support of essential processes and systems. The Assistant University Registrar is expected to uphold industry standards and best practices across all functions related to curriculum management and classroom scheduling for Yale College and the Graduate School, demonstrating high levels of proficiency and accuracy processing academic information. Significant ongoing project work requires the Assistant University Registrar to possess strong functional expertise with demonstrated leadership capacity and strong time management skills. Balancing operational responsibilities with project work while delivering successful outcomes is essential.
1. Plans and provides expert coordination and execution of daily operations of one or more units. 2. Advises on functional support, technical support, and quality control to distributed academic units for admissions, registrar and financial aid functions as well as graduate student lifecycles, graduation clearances; escalate problems as necessary. 3. Acts as steward for academic information and manages data for accuracy. Interprets data for optimal process and system use. Works with other groups as needed to define data feeds and analyze data. Provides ad-hoc data reporting for distributed users and for internal monitoring on subject of functional expertise. 4. Leads initiatives to improve communication and information flow between the Registrar's Office and all schools, academic departments, and administrative units. Delivers effective service communication through email, web presence, and formal publications. 5. Assists in the hiring, training and performance monitoring of staff. 6. Evaluates and identifies the impact that new systems, application enhancements and software upgrades may have on existing procedures. Recommends whether processes must be modified. 7. Analyzes and documents current business process (using standard process modeling tools) throughout the academic cycle. 8. Advises on future business process or system changes to streamline, improves or automates existing processes as well as implements new or changed policies/processes that will enhance the faculty, student and staff experience. 9. Partners with ITS on enterprise-wide projects for new systems, enhancements and upgrades that require student-related subject matter expertise including development of charter, defining of business requirements, and proposing system solutions. 10. Expertly performs role as functional lead to small-large projects or as project manager for small- medium projects. 11. Contributes in testing and quality assurance process for new systems, upgrades, enhancements and bugs ensuring that functionality meets user needs. 12. Develops and delivers training to end users. 13. Develops and implements new management, institutional and department/program reports for local and distributed users with a goal to disperse value-based security access. 14. May perform other duties as assigned.
Required Education and Experience
Bachelor's degree and four years of experience in a central registrar's office or in a comparable area of academic administration or an equivalent combination of education and experience.
Required Skill/Ability 1:
Proficiency working with integrated administrative software, software applications, reporting tools and spreadsheets. Demonstrated ability to analyze functional needs to develop and implement process improvement solutions. Ability to write and edit technical user, process, and training documents.
Required Skill/Ability 2:
Demonstrated ability to work effectively with and foster collaboration among a wide range of individuals and constituencies in a large, complex academic environment. Ability to negotiate successfully and under pressure.
Required Skill/Ability 3:
Knowledge of academic and administrative policies and procedures for curriculum, registration, enrollment, record management, classrooms, grading, assessment, or scheduling. Familiarity with FERPA and issues that influence higher education and/or the profession.
Required Skill/Ability 4:
Demonstrated ability to synthesize information and instruction in order to function independently and autonomously while contributing to the work of the University Registrar’s Office as a member of the managerial team.
Required Skill/Ability 5:
Demonstrated ability to manage and analyze data in an integrated database and write ad-hoc reports using report writers such as JasperSoft, BrioQuery, TOAD, or Crystal Reports. Familiarity with data security and data governance principles.
Preferred Education, Experience and Skills:
1. Graduate degree. 2. Experience working in a Yale academic department or program supporting faculty and/or students. 3. Knowledge of integrated student information systems (Banner), curriculum management systems (CourseLeaf), space scheduling systems (25Live), and collaborative document editing systems, or similar products.
Weekend Hours Required?Occasional
Evening Hours Required?
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit www.yale.edu/hronline/careers/screening/faqs.html for additional information on the background check requirements and process.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
Affirmative Action Statement:
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at TitleIX@yale.edu, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: email@example.com.
NoteYale University is a tobacco-free campus