Dunkin' Donuts/Baskin' Robbins Assistant Manager

Dunkin' Donuts/Baskin' Robbins - Colleyville, TX


Quality Brand Dallas, a franchisee of Dunkin' Donuts/Baskin' Robbins, is seeking great shift managers for our restaurants located in Colleyville.

A Shift Manager performs duties in accordance with the policies and procedures of the company. They ensure compliance with standards for customer relations, brand equity, food costs, safety, sanitation, and product preparation and merchandising. They will manage the business unit during low or high volume periods, opening and closing hours, etc. The Shift Leader assumes overall responsibility for the operation of the business unit in Store Manager's absence.

Principal Duties, Responsibilities and Qualities of a Shift Manager include but are not limited to:

  • Responsible for monitoring performance/customer service of employees.
  • Responsible for managing the sales floor during peak hours of operation to ensure courteous, accurate and efficient service.
  • Responsible for delivering required drive thru times.
  • Assist in completing weekly food and paper inventory.
  • Maintain all databases, and POS systems, ensuring that they are up-to-date.
  • Assists and is responsible for the daily cash management functions.
  • Has a strong focus on guest service. Anticipates and understand guests’ needs and exceed their expectations.
  • Has a passion for results by setting compelling targets and deliver on commitments.
  • Makes good decisions based on analysis, experience and judgment.
  • Get the right people in the right places, enabling them to make decisions and celebrate success as a team.
  • Able to multi-task in a high paced environment
  • Punctual
  • Experience is preferred

Pay is based on experience. We are a rapidly growing company with plenty of room for growth. We are seeking the best in the area. Come join our amazing family today!

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

Job Types: Full-time, Part-time

Salary: $9.00 to $13.00 /hour


  • Management: 1 year (Preferred)