Sales Support Representative

Buckeye Power Sales - Canal Winchester, OH (30+ days ago)3.9


Outstanding sales support opportunity!

Pay + Commission; excellent benefits; family-owned company

Job purpose: Provide excellent sales, customer service, and administrative support through on-going communication with Sales Representatives, Customers, and other BPS support departments.

Essential Job Functions:

  • Provide continuous support for the Consumer Products Group
  • Communicate with customers, sales reps, and other departments via phone, email, and in-person daily
  • Act as first line of contact for Consumer Products’ customers and Sales Representatives
  • Process orders via ERP Software (EquipSoft)
  • Submit PO’s to Kohler for BPS inventory and customer requirements
  • Maintain accurate notes, data, etc. in CRM.

Knowledge, Skills and Abilities

  • Conforms with the core values of BPS
  • Excellent communication skills, both verbal and written, with proficiency in English
  • Telephone correspondence
  • Email correspondence
  • Fax correspondence (letters etc.)
  • Excellent customer service skills
  • Good organizational skills and ability to multi-task required
  • Be able to demonstrate excellent attention to details
  • Computer skills to include:
  • ERP programs like Microsoft NAV (Navision), to process customer orders, purchase orders and manage inventory.
  • Windows 7
  • Customer Relationship Management (CRM) software
  • MS office products (Word, Excel, Outlook, Power Point);
  • Outlook (Tasks, Calendar, E-mail with attachments, To Do Bar)
  • Adobe Acrobat professional or equivalent PDF software,
  • data entry
  • Must represent the company in a positive manner at all times
  • Must be able to pass background check and periodic drug screens

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

  • Must be able to communicate verbally
  • Must have hearing within normal hearing ranges
  • Must have finger dexterity that allows writing and keyboarding
  • Must be able to sit for prolonged periods of time
  • Must be able to lift and move 15 lbs occasionally
  • Vision requirements include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus

Job Type: Full-time

Salary: $16.00 to $20.00 /hour

Experience:

  • Phones: 1 year (Required)
  • Customer Service Skills: 1 year (Required)
  • Order Processing: 1 year (Required)

Education:

  • High school (Required)

Location:

  • Canal Winchester, OH (Preferred)

Work authorization:

  • United States (Required)