Field Clinical Specialist - Minimally Invasive Sales

AtriCure, Inc. - Cleveland, OH3.2

30+ days ago
AtriCure, Inc. provides innovative technologies for the treatment of Atrial Fibrillation (Afib) and related conditions. Afib affects more than 33 million people worldwide. Electrophysiologists and cardiothoracic surgeons around the globe use AtriCure technologies for the treatment of Afib and reduction of Afib related complications. AtriCure’s Isolator® Synergy™ Ablation System is the first and only medical device to receive FDA approval for the treatment of long standing persistent Afib and we have treated over 200,000 patients over the past ten years. Additionally, our AtriClip Left Atrial Appendage (LAA) Exclusion System products are the most widely used LAA management devices worldwide, with more than 130,000 implanted to date. For more information, visit AtriCure.com or follow us on Twitter @AtriCure.

POSITION SUMMARY:
The Field Clinical Specialist - MIS (FCS - MIS) role primarily supports field sales for growth and market development in the Electrophysiology departments and labs and related departments in the following:

Support during surgical procedures where company devices are utilized
Training of surgical and OR staff personnel in the use of company devices
Market development and awareness as it relates to minimally invasive treatment for Afib.
Guidance and support for physicians during live surgical procedures, and utilization and/or operation of company technology
Patient support and follow-up where requested by physician or operating room staff

This position requires teamwork and strategic planning with the sales force and Program Development team. The focus of the FCS MIS is to support the account development process for the company by providing a resource to the sales manager, physician, and operating room staff. The Field Clinical Specialist must be able to train and support the surgeon and their staff in various procedures and support him/her technically in the O.R., EP Lab, and other areas and during follow-up patient care as required.

ROLES AND RESPONSIBILITIES:
Identify and target key accounts, health care professionals, and hospital decision makers that have the greatest impact on ensuring successful adoption of the therapy
Understand the customer’s current standard of care, constraints, needs, and goals related to treating Afib patients with ablation
Identify and educate key health care professionals that manage and select treatment options for Afib patients in the hospital setting
Develop and augment customer relationships through education on the science and application of the therapy
Manage and coordinate customer visits, educational programs, procedural observations, proctoring, and relevant tradeshow participation
Conduct training for the surgeon and medical staff with modalities such as didactic and hands-on laboratory approaches
Provide technical and clinical support during surgical procedures
Make calls on surgeons and support staff as necessary to discuss AtriCure technology, training programs, and clinical programs and trials
Work in a team environment with Sales, Marketing, and Engineering
Work closely with the Minimally Invasive Managers to implement and execute strategies to achieve corporate objectives
Communication on frequent basis, reporting on case notes and product and clinical feedback

BASIC QUALIFICATIONS:
Strong attention to detail
Experience working in an Electrophysiology (EP) Lab or Catheterization lab either through industry or clinical setting preferred.
Presentation and customer relationship skills
Ability to communicate and collaborate effectively with people across all levels
Computer experience with Microsoft programs such as PowerPoint, Outlook, Excel, and Word
Excellent interpersonal skills. The candidate must enjoy and excel at personal relationship-building
Problem-solving / trouble-shooting skills
Ability to travel 25-75%, dependent upon territory
Undergraduate degree in technical or scientific field

PREFERRED REQUIREMENTS:
Experience in a clinical setting with Mapping systems for cardiac ablation.
ESSENTIAL JOB FUNCTIONS (Physical or mental qualification requirement – i.e. walk, sit, stand, bend, push/pull, lift (how much), travel %; O=Occasional, R=Regularly, N=Never):

Regularly walk, sit, and stand
Occasionally bend and push/pull
Regularly lift up to 25 pounds, occasionally lift over 25 pounds
75-80% travel possibility
Position dependent upon candidate passing pre-employment physical/drug screen

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as an individual with disability, sexual orientation or gender identity.