Summary of Duties: Responsible for the direct supervision of the Admitting and ED Registration departments (PM Shift). Maintain approved staffing levels in all registration areas, monitors results and ensures that personnel policies are followed and consistency is attained with management, staff, participation in staff meetings, and review of evaluations and disciplinary documents. Resolves issues in a timely manner through good communications and cooperative planning. Provides for thorough follow through and resolution of complaints or problems received rom patient, staff, other departments, administration or medical staff.
Educational Requirements: High school graduate required. Bachelor's Degree preferred.
Experience Requirements: Three (3) to five (5) years medical or hospital business office experience in a management role related to Patient Financial Services. Registration background preferred.
Special Skills or Abilities: Computer skills for Windows Operating System. EPIC background helpful. Accounting education and experience is helpful.