Youth Case Manager

Access Inc - San Diego, CA (30+ days ago)3.8

Access Inc. a leader in non-profit currently hiring for a Full Time Case Manager. The Access Case Manager provides individual case management for re-engagement in secondary school, vocational training and employment opportunities for each client.The case manager is responsible for providing clients with appropriate community resources and program development. Duties include: outreach, intake/enrollments, develops individual service strategy plan, manages at least 40 participants at once, inputs data entry, coordinates and collaborates with staff members and partners. Experience with WIOA a plus.

Case Manager
Job Description

General responsibilities
Under the supervision of the case management supervisor, provides career and youth
development services at one or more program partner sites in a specific region, ensuring that
each youth served accomplishes Workforce Innovation Opportunity Act (WIOA) performance
goals as specified in Access’ contract with the Workforce Partnership
Specific duties
1. Conducts outreach activities in the assigned region, enrolling WIOA-eligible youth
according to a specified share of the total contract program operating plan (POP).
2. Certifies youth’s eligibility for WIOA services, collecting required documentation and
maintaining paper file.
3. Assesses youth needs, documenting suitability for program, and developing individual
service plan.
4. Enters case information into management information system (MIS) in a timely manner.
5. Submits to supervisor requests for supportive services, incentive payments, and other
direct payments to clients. Distributes checks and obtains clients’ signatures on receipts,
where required.
6. Has face-to-face meeting with youths on caseload at least once a month.
7. Directs and monitors youths’ participation in program activities, ensuring that each youth
receives all services to which he or she is entitled, and those which the youth needs in
order to accomplish goals of individual service plan.
8. Counsels youth to work toward achieving goal of high school graduation or GED,
making an informed career choice, preparing for entry into a postsecondary training
course, and assists youth to enroll in training.
9. Updates individual service strategy every three months.
10. Documents activities and contacts every 30 days.
11. Monitors numeracy and literacy progress for youth identified as basic education deficient.
12. Refers youth to Business Service Representative (BSR) for placement in a subsidized
13. Coordinates with other staff members, including program partner staff, monitoring
youth’s performance in high school, career academies, career technical education (CTE)
courses, and other program activities.
14. Maintains regular office hours at assigned partner sites.
15. Attends the following meetings:
a. At least one school staff meeting per month.
b. Attends student support meetings for his/her clients.
c. Weekly unit meeting.
d. Other Access or school meetings as required.

Job Type: Full-time


  • Case Management: 1 year


  • Bachelor's