- BLS Certification
- Phone Etiquette
- Leadership Experience
- Acute Care
- Supervising Experience
Job Code/Title: Registered Nurse - Manager
Department Name: Nursing
Reports to (Title): Chief Clinical Officer
Supervises and coordinates the activities of the Nursing Department. Ensures that Hospital Policies and Procedures are implemented and standards of care for the hospital are maintained and ensures adequate staffing accordingly.
Equivalent combination of education, training and experience may substitute for educational requirements.
Able to communicate effectively in English through written and/or verbal means
Bachelor's degree in Nursing or allied health field preferred (or must be enrolled in a Bachelor of Nursing or allied health program within one year of employment)
Texas Registered Nurse license, BLS and ACLS.
Must maintain CPR Certification throughout employment.
CRRN Certification Preferred.
Minimum of 2 years’ experience as a registered nurse in an acute care environment.
Minimum of 2 years’ experience as a supervisor or nurse manager.
Maintains the hospital patient care standards by ensuring that hospital policies and procedures are implemented and followed. Ensures changes are communicated to staff in a timely manner.
Demonstrates effective leadership skills through employee performance evaluations, maintaining professional relationship with the staff and providing them pertinent information.
Interviews applicants, hires, evaluates, coaches and mentors employees according to established performance standards.
Ensures communication between leadership in the Nursing Department and Administration. Informs appropriate managers/leaders in a timely manner all appropriate information.
Promotes efficient inter-departmental and intra-departmental relationships.
Prepares and ensures employee performance evaluations are completed on time.
Promotes staff attendance at staff meetings, in-service education and training, employee activities.
Plans, coordinates and directs the activities of House Supervisors, Staff Nurses and Unit Clerks.
Ensures adequate orientation of nursing personnel. Monitors their skills and guides and observes staff who may need assistance.
Demonstrates knowledge of regulations, such as State and CMS, and CIHQ standards.
Population Served: Evaluates patients from young adult (18 yrs) to geriatric patients, taking into account individual needs such as:
All employees who provide direct patient care take precautions when assisting an elderly person with canes, walkers, and wheelchairs to ensure patient safety.
Provides means of communication, such as telephone.
Able to demonstrate flexibility and sensitivity to the specific needs of the adult and geriatric patient in regards to their own schedules and need for self-control in the hospital.
Recognize and accommodates for the potential for fragile skin in the care of geriatric patients specifically as it applies to Skin care, assistance in ambulation and Positioning for comfort treatment and diagnostic procedures.
Recognizes potential differences in medication dosing and lab values that may be specific to geriatric patient. Demonstrate sensitivity to potential mood and mental-state variances in the geriatric patient.
Relates learning of functional tasks to the adult's interests and values.
Maintains high standards of patient care and personnel performance through implementation of required staff competencies, quality measurements, and quality improvement activities.
Participates in required committees such as Quality Council, Infection Control, EOC, Policy and Procedure, etc. Implements recommended changes.
Ensures proper patient documentation through periodic patient record reviews, education of staff, and as necessary, disciplinary action.
Monitors patient admission and discharge criteria, reporting any issues to leadership and case management.
Reviews staffing patterns, census, acuity and patient assignments to ensure that staffing will meet patient needs and required staffing.
Ensures patient acuity system is completed as required.
Ensures staff are trained to complete Event Reports and Monitors Events.
Participates in developing, implementing, and evaluating programs to promote recruitment, retention development of continuing education of staff.
Collaborates with hospital leaders in designing and providing patient care services.
Demonstrates knowledge in developing patient care plan and updating care plans needed. Participates in Interdisciplinary Team Conference when available.
Investigates patient/family complaints and grievances promptly following policies. Follows up with solutions, or when unable to resolve, refers to Chief Clinical Officer.
Recommends and plans for personnel development and training needs of staff. Uses quality assurance indicators and incident report investigations that may highlight staff performance issues.
Participates with management, medical staff, and clinical leaders in the nursing department's decision-making structures and process.
Promotes staff development to use career progression as a retention tool and prepares the clinical staff for more responsibility, new clinical services and the development of programs and services as appropriate.
Recommends the purchase of materials or equipment for the improvement of Nursing Services.
Works with Materials Management to ensure availability of adequate materials and supplies for the department.
Coordinates effective use of personnel supplies and equipment ensuring supplies are used in a cost effective manner.
Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty.
Adheres to all smoking or tobacco regulations established by corporate building owners, state or federal laws.
Completes annual health, safety, and education requirements. Maintains professional growth and development.
Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
Reports to work on time as scheduled; adheres to policies regarding notification of absence.
Attends all mandatory in-services and staff meetings.
Represents the organization in a positive and professional manner.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
Maintains current license/certification for position, if applicable.
Consistently demonstrates Guest Relation’s skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.
Professionalism – To always maintain the highest standard and regard for others. Keep skills, competencies and required licenses/certifications current; displays mastery over attitude and behavior and pride in appearance. Consistently performs duties to the best of abilities.
Exceptional Care— To go above and beyond our peers by providing exceptional care to WOW our customers: patients, family, physicians, and each other.
Respect – Treating others as they would like to be treated; valuing others. Acknowledges the worth of others through professional greetings, proper telephone etiquette, patience, and common courtesy.
Fun - Having fun and celebrating small successes in our journey to achieve big. Always demonstrates a positive attitude toward work and devotion to our passion and task at hand.
Teamwork – To function as a unit, with common goals, recognizing we can achieve far more as a team than as individuals. Cooperates with co-workers while performing duties leading to everyone being able to achieve success and giving recognition where it is due.
Integrity – To always be honest and trustworthy in all of our relationships. Demonstrates adherence to a strict moral or ethical code in performance of duties by always seeking to do the right thing.
Accountability - Responsibility of our actions that influence the lives of our customers and fellow workers. Takes ownership of all aspects of duties shown through reliable, timely performance and responsibility.
Excellent oral and written communication and interpersonal skills.
Ability to work under stress and to respond quickly in emergency situations. Ability to work cooperatively as a member of a team.
Demonstrates good interpersonal skills when working or interacting with patients, their families and other staff members.
Ability to communicate in English effectively through verbal and/or written means to the extent necessary to perform job duties appropriately. Reading and comprehension at level necessary to perform job duties appropriately.
Understands the principles of growth and development for the entire lifespan and ability to provide care appropriate for adult and geriatric patients as appropriate to the patient population.
Ability to maintain confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
This description is designed to indicate the general nature and level of work for this position. It is not intended to describe minor duties or other responsibilities that may be periodically assigned.