Full Job Description
Under the direct supervision of the Program Director, responsible for providing comprehensive case management services, to include job and career counseling and development to eligible qualified HEP individuals under the Department of Education Program. Services include assessment, counseling, career development, training referrals, support services, job referral, job placement, and business development activities. Maintains records on all case management activities in the appropriate databases, provides numerous assessments and follow up and provides or refers to post-employment supportive services. Student Navigators are responsible to help recruit potential participants and meet enrollment, placement and exit goals. Obtain and analyze data related to local labor market and employment trends; identifies job sectors and develop jobs in high demand and high growth areas within the community. Monitors job placement progress, maintains required documentation and provides monthly follow-up and retention services for 1 year in order to meet all common performance measures stated by funding source.
DUTIES AND RESPONSIBILITIES:
Performs outreach activities in support of the program, as required.
Schedule and conduct participant interviews to determine initial program eligibility. (If WIOA adult dislocated worker, NFJP or YouthBuild work to co-enroll.)
Once determined eligible, determine service needs, beginning with core services and barrier identification.
For program services, objectively assess clients’ entire situation and needs through in-depth interviewing;
Advise clients regarding available community resources; provides career counseling, assists the participant in determining realistic education and employment goals.
Conducts education assessment and coordinates with other partner agencies based on needs. Develops with the participation of the client, an Individual Education and Employment Plan, including goal development and timelines for acquiring skills through education or training and specific actions steps leading to self-sufficiency
Develops Work Experience (WEX) and On-the-Job Training (OJT) opportunities once completing GED if appropriate.
Provides follow-up assistance while a participant is on a WEX or OJT or on a newly acquired job, to assure retention and/or successful completion.
Mediates between employer and participant/employee, as needed.
Counsels participant/employee on retention and career advancement techniques.
Participates in urban and rural job fairs in order to recruit potential employers, assist participants in learning about potential careers and employment opportunities, as well as contacting employers.
Markets YouthBuild program and benefits to potential partners and employers,
Obtains job leads, and shares employment and post-secondary education opportunities with clients, co-workers and partners.
Coordinates with One Stop Career Centers, DES Job Services and other related service providers.
Conducts technical training workshops for community agencies and employers
Refer individuals who meet One Stop eligibility requirements for available funding to One Stop services and programs.
Interview participant monthly to determine progress toward education goals and the reduction of barriers and document outcomes.
Prepares and reviews reports required by supervisor and funding sources.
Enter into required database any significant participant activities such as enrollment in a workshop, training, support services, exit, and follow-up contacts.
Maintain participant case files, to include: documentation of services provided, outcomes, educational scores, certificates, OJT and Work Experience contracts, timesheets, documented contacts with participant and employers, and an employment plan developed in conjunction with participant and signed by participant and Student Navigator
Help students prepare FASFA applications when applicable and set up appointments with post-secondary counselors when appropriate.
This position is here to help set boundaries, foster learning, help to overcome educational barriers and be a support to the online learning environment with supplemental lessons and support.
Works to help students transition from school to work or post-secondary opportunities, using a variety of assessment tools that focus on career development. Other duties as assigned
Associates degree in Social Services, Education or related a field.
3 years prior work experience in job and business development, employment/education training, counseling or related work.
Valid Arizona driver’s license and clearance/approval from the corporate auto insurer.
Any combination of academics, education, professional training or work experience, in which demonstrates the ability to perform the duties of the position.
Bachelor’s degree in Social Services, Behavioral Health or related a field.
Five (5) years prior work experience in job and business development, employment training or counseling or related work.
Must be able to see/read a computer monitor screen.
Must be able to lift and carry ten (15) pounds.
Must be able to drive a car and travel as required.