Customer Support Representative
Duties:
- Conduct outbound calls to customers to provide support and assistance
- Analyze customer needs and provide appropriate solutions
- Resolve customer complaints or issues in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure customer satisfaction
- Stay up-to-date with product knowledge and company policies
Qualifications:
- Excellent verbal and written communication skills
- Strong problem-solving and analytical abilities
- Ability to handle difficult or irate customers with patience and professionalism
- Proficient in using customer support software and tools
- Previous experience in a customer service or call center role is preferred
- High school diploma or equivalent required, college degree is a plus
If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Support Representative and help us deliver outstanding support to our valued customers. Apply now!
*This is a fully remote, work-from-home position. You will be provided equipment like computer, headset, etc. Training is paid.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Work from home
Shift:
Work Location: Remote
