Full Job Description
The YMCA of South Florida is now hiring a Success Coach – Case Manager to join our Youth Development Team in Broward County. The Success Coach is primarily responsible for the engagement, assessment to determine needs, goal development and creation of extended learning opportunities to help L.E.A.P. High Afterschool students successfully transition to high school (9th and 10th Grades), develop meaningful relationships with their families, school and community, stay on track for graduation and begin to develop a plan for post-secondary success.
Conducts a complete intake and registration of students within stipulated times.
Provides required support to help students transition to high school, utilize available resources and personnel to ensure a successful high school experience, to graduate on time.
Works with agencies and service providers to facilitate case coordination and information sharing.
Refers youth and their families to appropriate school and community agencies or counseling agencies for social and educational needs.
Maintains case records and provides assistance with appropriate documentation.
Assists with prevention/education curriculum development and presentations.
Works with guidance to coordinate, prepare and maintain required charting to help provide direction and documentation to proactively address challenges in a timely and thorough manner.
Adheres to all confidentiality requirements and standards.
Plans, initiates and monitors innovative programs for youth and their family’s e.g. financial literacy, study skills, time management etc.
Works with culturally diverse students, families, and staff.
May provide some direct supervision to interns and volunteers.
Adheres to the Child Abuse & Neglect Reporting requirements, which mandate by law all childcare personnel to report suspicions of child abuse, neglect, or abandonment. The YMCA requires employees to follow the internal reporting procedures with the assistance of the Program Managers.
Ensures that the proper staff to child ratios are maintained at all times and reports discrepancies to the Site Supervisor or Program Manager as needed.
Assists the Site Supervisor in any other appropriate ways as directed.
Bachelor's degree (B.A.) from a four-year college or university and a major in social work or a related field.
One (1) to Two (2) years’ experience in working with adolescents in an educational, criminal justice, or human services setting required.
Professional training in child abuse is preferred.
Knowledgeable about transitioning to high school, the requirements to get into college and securing financial assistance to fund one’s education.
Ability to write reports and business correspondence.
Ability to speak effectively before individuals, public groups and employees of the organization.
Effective organizational, time management and interpersonal skills.
Ability to develop and maintain open channels of communication between home and school.
Knowledge of school/community relationships and community problems, interests and concerns.
Strong organizational and interpersonal skills and leadership ability.
Knowledge of Microsoft Office products (Word and Excel).
Ability to work with a wide variety of community groups, organizations, district staff, consultants, students and parents.
Ability to utilize computer spreadsheets and input data.
Exhibits analytical skills.
Hosts multi-tasking skills.
Engages in proactive thinking.
As a condition of employment, you will be required to submit to and satisfactorily clear a thorough Level II fingerprinting background screening.
The YMCA of South Florida is a Drug Free Workplace and is committed to the policy of Equal Opportunity prohibiting discrimination in employment because of race, color, religion, gender, national origin, sexual orientation, political affiliation, age or disability.
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