- Time Management
- Communication Skills
- Project Management
- Content Creation
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Experience and Engagement (CEE) Enablement team is looking for a Project Manager Intern to join us in Raleigh, NC. In this role, you will work with a team of program and project managers focused on creating value-driven associate and customer experiences through internal partnerships, global collaboration, and innovation. You’ll focus on identifying key areas of opportunity based on CEE priorities and work to create value for our teams through project participation and organizational contribution.
Primary job responsibilities
Guide continuous improvement projects through research and engagement
Review current documented policies and procedures for out-of-date content
Create regular communications to global stakeholders on progress efforts
Carry out ongoing validation and retirement strategy for CEE priority documentation
Work with CEE partners to identify role responsibility and fill project needs
Analyze project progress to create accountability with applicable stakeholders
Ability to work full-time hours during summer 2020 in the location listed
Project management experience
Superior clarity in both written and verbal communication
Solid attention to detail and proficiency in organizational strategies
Solid time management skills
Experience with G Suite
The following are considered a plus:
Customer service experience
Open source software experience
Understanding of the Open Decision Framework (ODF)
Familiarity with the agile methodology
Familiarity with RACI models of accountability
Experience with Jive content creation
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.