Katapult Network is designed to help recent college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with top employers. Our clients include ground-breaking startup companies and well established billion-dollar organizations who want to find their next generation of talent.
We are looking for an entry-level Sales Assistant. This position will manage multiple projects that will directly impact the business, and handle communication with high profile clients, all under the direction of senior staff. If you enjoy working in a professional environment and are interested in sales support as well has a challenge everyday an lots of variety, please apply now!
Communicate with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Check to ensure that appropriate changes were made to resolve customers' problems
Determine charges for services requested, collect deposits or payments, or arrange for billing
Support sales team by providing administrative and technical support
Organize preparations for and attend trade shows or industry events as needed
Generate accurate weekly reports for leadership team
Transferable Skills Needed
Communication - express ideas clearly in both written and verbal correspondence, listen effectively, and share information appropriately with persons inside and outside the organization
Customer service orientation - proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
Clerical acumen - knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
Self-control - Keep a positive attitude in the face of criticism and maintain composure, keeping emotions in check and avoiding aggressive behavior, even in very difficult situation.
Critical thinking - use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems