IT SPECIALIST (SYSADMIN)

US Department of Defense - Memphis, TN4.3

Full-time
Duties
Summary
Are you looking for an inclusive and employee-friendly work environment, challenging assignments, specialized training and generous benefits? At the Defense Contract Audit Agency (DCAA), you'll find all this in a progressive organization dedicated to continuous improvement. DCAA is ranked in the top third of the "Best Places to Work in the Federal Government."

Responsibilities
Responsible for the overall development and management of an Enterprise Data Center and Server architecture
Plans and manages system configurations to include defining system needs and requirements for both hardware and software
Projects the future systems and Data Center requirements by evaluating the latest technology and projecting enhancements based on assessment
Researches and analyzes hardware and software requirements to determine new technology needs
Implements and troubleshoots current back up, recovery, and Continuity of Operations Planning (COOP) processes to include planning and performing backup and recovery of the DCAA Enterprise Data Center Infrastructure as required
Provides expert communication, coordination, collaboration, and act as the technical liaison for OITS in support of CIO missions within OIT, DCAA users, and external DoD agencies
Travel Required
Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
None

Job family (Series)
2210 Information Technology Management

Requirements

Requirements
Conditions of Employment
Employment Eligibility Verification (E-Verify) Program: DCAA uses E-Verify to determine eligibility for employment as a U.S. Citizen.
This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
Drug Testing: This is a drug testing designated position. You must pass a drug test before your assignment to this position and you will be subject to random drug testing subsequent to your assignment.
Information Assurance (IA) Level II Position
Qualifications
Basic Requirement: Applicants must have IT-related experience demonstrating:

Attention to Detail - experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

In addition to meeting the basic requirement, qualified applicants must possess: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-12 ) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as performing Data Center management and optimization (Installation, configuration, troubleshooting, and maintaining) of Data Center hardware and software. Hardware and software include but are not limited to Microsoft Windows operating systems version 2008, 2012, and 2016, Active Directory management, design, and troubleshooting (Group Policies, OU Administration, and Power Shell), VMware infrastructure management and design, Storage Area Network (SAN) and/or Network Attached Storage (NAS), and critical X.86 Server and Blade infrastructure; and experience with critical data center components to include but not limited to power, rack, UPS, property Management, access Controls, and AC systems.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Education is not substitutable for specialized experience for this grade level.

Additional information
Join the elite cadre of auditors who have made DCAA their employer of choice. You will be providing a unique service to your country and making a difference in the lives of Americans everywhere!
DCAA has a comprehensive benefits package that includes retirement, social security and thrift savings; health, life and long term care insurance; paid vacation, sick leave and holidays. DCAA employees enjoy our business-casual dress code, flexible work schedules, transit subsidies, and the opportunity to telecommute.
Telework availability will be based upon the mission requirements and supervisory determination.
Additional Vacancies: This announcement may be used to fill additional positions within 90 days of the closing date.
Probationary Period: A two year probationary or trial period may be required.
Travel: Some travel is required. Travel is typically local; however, some overnight travel may be required.
Incumbent must possess or attain (within 6 months of employment) an Information Assurance Technician Level 2 certification (CompTIA Security+, GSEC, SSCP) in accordance with DoD 8570.01 as a condition of continued employment.
Veterans Preference: If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 member copy 4 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference go to: http://www.fedshirevets.gov/job/vetpref/index.aspx
Selective Service: Males born after 12-31-59 must be registered or be exempt from Selective Service (see http://www.sss.gov/ ).
Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a displaced Federal Civil Service employee and attain a rating of at least 90, you may be entitled to receive special priority selection under the ICTAP. . For more information on ICTAP, click here ICTAP Guidance . NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible.
Military Spouse Preference (MSP): You may be eligible for MSP, if you are the spouse of an active duty military member and you are ranked among the best qualified for this vacancy.
Reemployed Annuitant: does not meet the criteria. This vacancy does not meet the criteria identified in DoDI 1400.25 VOLUME 300, Section 3 for the appointment of annuitants. Veterans preference eligibles receive consideration regardless of their annuitant status.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.
Your application will initially be reviewed to determine whether you meet the minimum eligibility and qualifications requirements. If you are qualified, you will then receive a rating based on the degree to which your background matches the knowledge, skills and abilities for the position listed below. If a determination is made that you have inflated your qualifications, you will be assigned a rating commensurate with your background. Your application will be placed in one of three categories:

Best Qualified : Meets the minimum qualification requirements and demonstrates experience as an expert in the field or is recognized as a senior specialist, team lead, etc.
Highly Qualified : Meets the minimum qualification requirements and demonstrates full-performance level experience.
Qualified : Meets the minimum qualifications and demonstrates minimum experience and/or training only.
Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans.

Competencies:
Communication
Information Systems/Network Security
Infrastructure Design
Technical Competence

You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/10381816

Background checks and security clearance
Security clearance
Other

Drug test required
Yes

Required Documents

Required Documents
You must provide a complete Application Package which includes:

Resume: you are encouraged to choose only ONE method of submitting your resume. (HR will review the resume that the system date stamps as the latest one received and this may not be the resume which best reflects your qualifications for the job and may result in an ineligible rating.) You may submit your resume by: attaching in your USAJOBS account; uploading in your Application Manager account; OR faxing.
Complete Assessment Questionnaire
Other Supporting Documents
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement or at the time of application if applying to an announcement with an extended closing date.
Transcripts and/or Certifications: All applicants to include current agency employees, must submit proof of education if claiming education. For additional information on acceptable documents, click here Transcripts and Certifications . All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education.
Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. Failure to do so WILL result in the loss of veteran's preference, and will possibly impact your placement on the certificate. For more veterans' information please click here.
10-Point Veterans' Preference: You MUST submit a signed SF-15, "Application for 10-Point Veterans' Preference" plus the proof as required by the SF-15. Click here for a copy of the SF-15.
5-Point Veterans' Preference: You MUST submit a copy of your DD-214 which includes Character of Service (usually Member-4 copy). If you are currently active duty, you may submit written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is signed. The certification should also include when your terminal leave will begin, your rank and dates of active duty service. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available.
Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference.

WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/20/2019, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Benefits

Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.