Our Field Service Engineer will work in an experienced team and exciting environment on next generation metro propulsion systems and bogies that are delivered from Siemens to the rail car OEM in Chicago. The Field Service group is working close together with our customers, all Siemens Mobility Departments worldwide and our Field Service Teams on Site. The main goal of the Field Service Engineer is to work with our complete Siemens team to achieve high customer satisfaction and a reliable product by coordinating the commissioning and warranty activities in the Chicago area for this contract.
Develop an expert role in commissioning & Field Service of Siemens propulsion systems and bogies ·
Perform, with use of mechanical drawings, schematics and location circuit plans, electrical and mechanical repairs of various components, Field Modification work as necessary
Diagnose electrical malfunctions in metro propulsion control circuits and components, assess the nature of problems, and identify corrective action needed.
Assist customers with issues on propulsion unit and bogie installations
Assist customers in static and dynamic commissioning activities on the regular series production metro vehicles
Debug propulsion software (similar to PLC) using a command line interface
Respond field service calls for all commissioning and warranty issues
Collaborate with Siemens Engineering to drive improvements
Contribute and communicate technical feedback to Engineering to drive optimal reliability and maintainability of the product.
Read, interpret and understand written or electronic information, maintain the information, and compile reports, manage commissioning, maintenance and warranty documentation
Develop detailed technical testing plans for upcoming projects and create detailed test reports for system qualification during commissioning process, develop commissioning schedules and track progress against schedule
Identify and drive the purchase of equipment and tooling required for commissioning
Report to Line Manager/Component Project manager/Project Manager
Required Knowledge/Skills, Education, and Experience
Bachelor's or Master’s degree in electrical engineering
Strong skills in reading electrical schematics.
At least five years of successful experience in area of responsibility and successful demonstration of above
Complex field service experience.
Ability to work across multiple systems and develop core competencies beyond engineering field of study.
Willingness to take a “hands on" approach to commissioning.
Ability to learn new software programs in a continuously evolving environment.
Preferred Knowledge/Skills, Education, and Experience
Bachelor's or Master’s degree in electrical engineering.
Existing experience on Light Rail/Locomotive projects:
commissioning, field service, qualification tests, participation in non-revenue/revenue tests.
Previous work experience with Chicago Transit Authority
Siemens Mobility, Inc
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