Company Overview:
Advantage Gold is the top-rated and fastest-growing precious metals company in the industry. Recent notable mentions include placing in the Inc 5000 and two Telly Awards. We pride ourselves on a customer-first mentality focusing on education and superior service. Advantage Gold has been featured in Forbes magazine and has been nominated 7 years in a row as Best of Trustlink.
We assist our clients in educating them on precious metals as an investment and facilitate the transaction from beginning to end. The ideal candidate will be a fast learner, self-starter, tech savvy and outgoing individual with a strong phone voice who can be both personable with our clients and communicative within our team.
Requirements:
Candidates must project a warm, confident, and professional image over the phone & must be outgoing, personable, flexible, and extremely organized. Accuracy and attention to detail is critical.
- Strong written and verbal communication
- High level of attention to detail
- Excellent customer service
- Obsessively punctual & ethical
- Positive and enthusiastic
- Ability to prioritize time and maintain organization of personal schedule
- Highly organized & self-motivated
Duties:
- Answering and routing phone calls
- Taking messages
- Data entry
- Email management
- General customer service
Position is immediately available, and we are looking to fill it as soon as possible. Shift hours are Monday through Friday 9 am to 6 pm Pacific Time.
If you are motivated to succeed and can see yourself in this role, please submit a resume & cover letter for consideration. We will follow up with you on the next steps in the interview process.
Benefit Conditions:
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Stable -- traditional, stable, strong processes
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
Experience:
- Customer service: 1 year (Preferred)
Work Location: Remote
