This position offers you the opportunity to expand your skills and experience in digital facility property management with the largest wholesale data center provider in the world. As Senior Real Estate Manager, you will make an impact on virtually all aspects of the management of this assigned portfolio. You will leverage your in-depth experience to drive a variety of financial and operational responsibilities including financial reporting, budgeting, accruals, property inspections and customer ticket requests. We are proactive about helping our people grow and develop, and as Digital Realty continues to grow, we'll be looking for proven players to move up.
To be a good fit for this opportunity you will have:
A bachelor’s degree in business, real estate, or finance is preferred; or the equivalent combination of experience.
Seven to ten years of related experience in commercial property management and financial reporting. Experience in data center or other mission critical property management is strongly preferred.
A proven track record of providing superior customer service.
Solid understanding of financial terms and principles and the ability to analyze financial statements, including experience with financial reporting, accruals and budgeting.
Strong mental acuity.
Proficient computer skills, including MS Office Suite.
Familiarity with data center terminology or the ability to learn it quickly.
Familiarity and experience with Yardi or a similar property management software program.
The ability to express ideas clearly in written and verbal communications, including the capability to create complex financial and business related documents.
Experience working in a fast paced, high volume workplace and the ability to remain calm under high pressure.
Strong organizational skills and detail orientation.
Strong interpersonal skills, including the ability to interact effectively with demanding customers.
Self-starter mentality and the ability to work with minimal supervision.
A strong property / construction accounting background is preferred.
A valid driver's license, clean driving record and reliable transportation.
The ability to travel to other locations throughout the region as needed.
You will also receive a smartphone and laptop to monitor and respond to issues when you are off-site. The site runs 24x7 and you will need to be available and highly responsive to any problems.
You will be responsible for all financial aspects and the overall management and maintenance of this data center, including a robust mechanical and electrical infrastructure.
The team you will oversee will include Assistant Real Estate Managers (ARMs) and Property Assistants. You also will manage a third party vendor providing facilities engineering.
More specifically, you will:
Oversee and be responsible for the planning, budgeting and control of operating and capital expenditures.
Manage the preparation of annual budgets, forecasts, monthly reports, and variance reports.
Supervise the accounts receivable and accounts payable process, including collection of rent, accruals, payment of expenses, common area maintenance estimates, tune-ups, reconciliations, compliance with lease terms, and preparation of all related documentation.
Oversee the compliance of all customer lease agreements to ensure all obligations of the Landlord and Customer are being met.
Respond to customer requests and needs and coordinate with the Property Management and Technical Operation Teams to solve the issues.
Maintain strong relationship with customers.
Oversee the selection and performance of vendor services, including preparation of request for proposals and service agreements; monitor vendor performance to ensure compliance and standards established in the service agreement are being met; supervise scheduling and facilitating maintenance with vendors and customers.
Perform property inspections on a regular basis; make recommendations to maintain/enhance the asset.
Maintain a strong relationship with the Asset Manager and Technical Operations Team for the portfolio to ensure that all corporate objectives are being met.
Supervise and manage team members to ensure exceptional performance is being achieved.
Set and attain performance goals.
Responsible for the development, coaching, and counseling of the team members.
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
Keys to Success
To excel in this role, you’ll need to have an outstanding ability to work under pressure and shift priorities quickly, depending on the current needs of the business. Our clients have very high expectations - a simple power outage can turn into a substantial cost for them. As the face of the data center, you will need to maintain a thick skin while at the same time remaining service and customer focused. This is a fast-paced environment where you may be called upon to produce a report or work on a new task with a tight deadline, but we’re looking for a professional who excels in this type of environment, and takes pride in their ability to think on their feet, work under pressure and multi-task.
Additionally, in order to be an outstanding Senior Real Estate Manager, you will be a team player and have an adaptable personality. We have a close-knit, highly energetic team, so we’re really looking for someone who can come in, and seamlessly become a part of our group right off the bat. You’ll enjoy taking part in our team building events, group lunches and much more.
Why Digital Realty
Make an impact - You’ll enjoy the satisfaction that comes with knowing your efforts positively impact company growth and your professional career.
The “best of both worlds” - you'll find that working for our company may be a little bit different. We are small enough, with only 800 employees across our global portfolio, that your hard work will be visible throughout the organization, yet our extensive offering of services and solutions and proven track record of growth; stability and industry-leading innovation give you the resources and tools you need to take your career to the next level.
Unique culture - we are a collaborative, people-focused company dedicated to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support.
Strong foundation - our financial strength and stability provide our customers with the assurance that Digital Realty will be their partner for current data center needs and those in the future, and our investment credit ratings provide us access to paths for more capital. We view each of our customers as a long-term partner.
Green standard for sustainability - we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices and experience. We are pioneers in thinking about green data centers and are also a Contributing Member of The Green Grid.
At Digital Realty the success of your business is our business.
About Digital Realty
Since the Company's initial public offering in November 2004, Digital Realty has been a fast-growing leader in the design, development and operation of data centers worldwide. We focus on delivering customer driven data center solutions by providing secure, reliable and cost effective facilities that meet each customer's unique data center needs. Our customers include domestic and international companies across multiple industry verticals ranging from financial services, cloud and information technology services, to manufacturing, energy, health care and consumer products. Digital Realty's 130 properties comprise approximately 23.8 million square feet as of September 30, 2013. Digital Realty's portfolio is located in 33 markets across ten countries throughout North America, Europe, Asia and Australia. Our global presence is supported by local experts in the markets we serve. And we stand out in the marketplace by offering innovative solutions driven by customers who see data centers not just as a technical investment, but also as a strategic platform for success.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.