The incumbent is responsible for the operations of the front reception duties with scheduling students, handling incoming telephone calls and assisting staff with specialized needs. The incumbent is responsible for responding to inquiries; screening and directing phone calls, relaying messages, and notifying appropriate staff of emergency situations; scheduling and rescheduling appointments; disseminating information on Counseling and Psychological Services (C&PS) policies and procedures to the general public and SDSU community; providing information on groups and workshops; typing, organizing, duplicating, and filing materials; receiving and assisting office visitors, providing welcoming reception to clients and giving appropriate information or direction; coordinating and scheduling office space and room assignments; collecting and logging confidential information; researching information pertaining to clients; distributing mail; and directing student assistants in the preparation of materials. Must possess strong communication skills; ability to coordinate many different clerical tasks, prioritize, set deadlines, and complete projects accordingly.
For more information regarding Counseling and Psychological Services, please click here: https://newscenter.sdsu.edu/student_affairs/cps/
This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2021, with the possibility of reappointment and/or permanency. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
Education and Experience
Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills.
These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment.
Preferred Qualifications and Specialized Skills
- Experience with patient interaction in an office environment preferred or customer service within a large system.
- One year experience with word processing and computer operations.
- The ability and willingness to learn software is desirable.
- One year of training in vocational business school/college or one year of full-time college education.
Compensation and Benefits
Starting salary upon appointment not expected to exceed $3,200 per month. CSU Classification Salary Range: $2,600 - $4,592 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits
Initial review of the required application materials, including cover letters and resumes, will begin on January 22, 2020. To receive full consideration, apply by January 21, 2020. The position will remain open until filled.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/
SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.
Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139.