Full Job Description
With eight individual brands and more than 1,500 hotels internationally, Radisson Hotel Group Americas is one of the largest, most dynamic hotel groups in the world. Our portfolio includes Radisson Collection, Radisson Individuals, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and Country Inn & Suites by Radisson.
At the heart of Radisson Hotel Group is our brand promise, Every Moment Matters. More than our signature, it is simply how we do business and who awe are at the core. We strive to provided a meaningful employment experience with a focus on developing our team's talents because we believe our people are the center of our success. Your next opportunity starts here. Join a team of moment makers today!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintains problem log book to record the equipment in need of repair and prioritizes efforts accordingly Reports any hazards or injuries in the department or hotel and takes immediate action to correct Maintains rooms in operating condition by performing repairs as needed
Understands the Room Preventative Maintenance Program (R.P.M.)
Prepares preventative maintenance cart for use each day
Replaces or repairs all appliances and damaged bathroom fixtures; executes general plumbing as needed
Maintains overall appearance of rooms; replaces broken mirrors, hangs fixtures, does touch-up painting, etc.
Repairs and maintains room's heating/ventilating/air conditioning systems
Performs preventative maintenance throughout the hotel
Maintains the condition of hotel lobbies and restaurants
Repairs furniture, carpet, marble, tile windows, mirrors and decorations as necessary
Maintains operating equipment in working condition by performing routine equipment checks and repairs
Attends schools or seminars to remain current on proper techniques
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
Performs other duties as required to provide the service brand behavior
GED or high school diploma preferred
Previous maintenance experience preferred
Must be able to accurately follow verbal and written instructions
Works well in a team environment
Basic math skills, such as additional and subtraction
Attention to detail and follow instructions thoroughly
Ability to stand for extended periods of time
Proper lifting techniques required
Ability to lift up to 50 pounds regularly, pushing or pulling objects up to 100 pounds
Ability to work under variable temperature conditions, prolonged heat
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.
Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.