BDC Coordinator

PowerBDC, LLC - Waterbury, CT

Full-time | Part-time

PowerBDC, LLC a National Business Development Center located in Stamford, CT is growing. We are looking for BDC Team Professionals with in depth knowledge of the Automotive BDC and that want to WORK FROM HOME!

Are you are tired of dealership politics, have BDC experience and have a quiet home office space to work from, then we want to talk with you! Must have excellent phone and written communication skills, be able to work in multiple CRM solutions, be computer savvy, be able to make over 100 outbound calls per day, able to process information quickly, be receptive to ongoing training, and willing to learn to do whatever it takes to be successful. You will be required to travel to the corporate office in Stamford, CT for interview, initial and periodic training.

Prior BDC experience is REQUIRED.

Full and part time positions available.

Spanish speaking is a plus.

Duties include but are not limited to:

  • Ability to use multiple CRM’s such as VinSolutions, eLead1, DealerSocket, CDK, Dominion Reynolds, Momentum etc.
  • Ideal candidate MUST have the ability to manage his or her own time and schedule.
  • Answer inbound sales calls and make outbound calls to schedule sales and service appointments.
  • Log all Customer comments, via phone, email and text in the CRM.
  • Schedule follow-up contact if no appointment is made.
  • Post scheduled appointments in the CRM.
  • Confirm scheduled appointments.
  • Reschedule no-show Customer appointments.
  • Follow up with to determine if appointment was kept and the outcome.
  • Purify and update Customer data in the CRM.
  • Contacting Customers based on current marketing or campaigns initiatives.
  • Be a CRM NINJA!

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Experience:

  • Automotive, RV or Marine: 2 years (Preferred)

Language:

  • Spanish (Preferred)

Shifts:

  • Morning (Preferred)
  • Mid-Day (Preferred)
  • Evening (Preferred)
  • Graveyard (Preferred)

Additional Compensation:

  • Commission
  • Bonuses

Work Location:

  • Fully Remote

Working days:

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Typical start time:

  • 8AM

Typical end time:

  • 9PM