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Cashier/Customer Service
Picture Show Entertainment L L C - 3.5
Altamonte Springs, FL
Job Details
Part-time
Benefits
  • Employee discount
  • 401(k) matching
  • Flexible schedule
  • 401(k)
Qualifications
  • Customer service
  • Upselling
  • High school diploma or GED
Full Job Description

Job description

JOB SUMMARY

A Picture Show Crew Member creates a warm and welcome environment for all guests by providing exceptional customer service. All associates may be considered for cross-training and some may be assigned duties in one or more areas at management discretion.

Picture Show Employment Perks Include:

· Employee discounts

· Free movies

· Growth opportunities

· Flexible Schedule

JOB RESPONSIBILITIES

· Provide exceptional customer service by answering guest questions or directing them to the appropriate place in a friendly and courteous manner.

· Clean and maintain a safe and orderly environment in the exterior and interior areas of the theater.

· Complete transactions by greeting guests, operate point-of-sale (POS) terminals, handling food items, make change accurately, and graciously assisting all patrons.

· Ability to effectively multitask as needed, including but not limited to customer service, cash handling, tearing tickets, and checking IDs when needed.

· Demonstrate consistent and effective sales techniques by meeting expectations for loyalty accounts, suggestive selling, and upselling soft drinks, combo deals, candies and other food items.

· Monitor auditoriums frequently for picture and sound quality.

· Follow all Picture Show policies and procedures to ensure an environment that is safe, clean, and in good repair.

· Maintain consistent personal attendance for all scheduled shifts.

· Distribute, ensure proper working order of, and understand how to operate American Disabilities Act (ADA) equipment.

· Ability to learn and understand the proper procedures on how to safely and correctly operate and clean equipment.

· Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, and concession areas.

· Perform daily stocking and general maintenance duties.

· Ability to work and meet deadlines with minimal supervision.

· Follow all procedures to ensure a safe work environment, as well as the safety of our guests.

· Perform custodial duties as necessary, including but not limited to vacuuming, mopping, seat-cleaning, sanitizing restroom fixtures etc.

· Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy.

· Follow instructions on safe use of all chemicals/cleaning materials after training.

· Ensure proper security of cash, receipts, and tickets.

· Enforce movie rating system.

· Assist with other crew functions and perform other duties as directed.

JOB REQUIREMENTS

· Flexible availability. Must be able to work nights, weekends and holidays.

· Standing, walking, lifting, twisting, and bending on a frequent basis.

· Ability to lift and carry up to 50 lbs. Stand, walk, lift, twist, and bend on a frequent basis.

· Positive attitude and customer service experience.

· Training will be provided.

WORK REMOTELY

· No

Higher pay for those with full availability and able to work closing shifts (approx 6:30 pm to 12:00 am).

Job Type: Part-time

Pay: Up to $12.00 per hour

Job Type: Part-time

Pay: Up to $12.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • On call
  • Weekend availability

Ability to commute/relocate:

  • Altamonte Springs, FL 32701: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Work Location: One location

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