Floral Manager Shaw's West Lebanon

Shaw's Supermarkets - West Lebanon, NH (30+ days ago)3.6


PURPOSE OF POSITION:

  • The Floral Manager is responsible for the direct supervision of the Floral department operations including providing customer service and assuring that associates are following company policies and procedures. He/she is also responsible for achieving production and budget objectives. This position includes performing stocking duties as needed. He/she must have excellent customer service skills, as he/she is the role model for other associates.

ORGANIZATIONAL RELATIONSHIPS:

  • This position reports to: Store Manager, Assistant Store Manager.
  • Positions that report directly to this position: Floral clerks, and any other clerk working in the Floral Department.

ESSENTIAL JOB FUNCTIONS:

  • Manage and accountable for all aspects of the operation and supervision of the Department including, but not limited to: supervision of Department personnel; providing customer service; achieving sales, gross profit, labor, shrink and inventory goals set for the Department; product ordering, quality, presentation, merchandising, organization, pricing, stocking, shelf allocation, staffing, training, turnover and morale.
  • Assure that all Company and Department specific policies and procedures are adhered to on a regular basis.
  • Perform job functions of other Department personnel in their absence and/or in addition to them.
  • In the absence of the Store Manager, Assistant Manager and Evening Manager, the Department Manager may be in charge of the store.
  • Effectively supervise 2 to 20 associates in a fast paced and multi functional environment and take appropriate disciplinary action when necessary.
  • Operate various store computer systems.
  • Must be available to work 40 hours per week at peak business times.

ADDITIONAL JOB FUNCTIONS:

  • Conduct periodic reviews of work practices and provide information to Store Management.
  • Achieve other objectives including, but not limited to food safety, workplace safety, and company audits.
  • Other duties as assigned by Store Management.

ASSIGNMENT, REVIEW, AND APPROVAL OF WORK:

  • Department Managers assign, review, and approve work of all clerks under his/her direct

supervision.

  • Department Managers must take the initiative to foresee work that needs to be completed

and see to it that it is completed in a timely fashion.

  • Department Managers determine appropriate staffing levels for each shift based on

business needs.

  • The Department Manager generally prepares work schedules on a weekly basis.

RESPONSIBILITY AND DECISION MAKING AUTHORITY:

  • Make recommendations on staffing the Department; interviewing and hiring of Department personnel; and promotion of associates;
  • Assign work to, direct the work of and train Department personnel;
  • Complete performance appraisals on all Department personnel;
  • Impose discipline and recommend termination;
  • Schedule work hours and time off for Department personnel;
  • Authorize and assign overtime;
  • Accept valid excuses for absences, tardiness or leaving early.
  • Responsible for the supervision of the entire department.
  • Responsible for achieving goals established by the Store Manager.
  • Responsible to know, understand, and support department specific policies and procedures.
  • Ensure that associates perform their work in a safe and ergonomically correct manner.
  • Department Managers must take action on unsafe working conditions when appropriate.

RELATIONS WITH OTHERS:

  • Must be able to relate to the following in a courteous and professional manner:

o Customers

o Supervisors

o Subordinates

o Co-workers

o Store Management

o Vendors

o Other people with whom they have contact while on duty

KNOWLEDGE AND BACKGROUND REQUIRED:

  • Must be at least 18 years old.
  • Ability to handle multiple priorities in a fast paced environment.
  • Problem solving ability.
  • Experience as an Assistant Department Manager or equivalent.
  • Some on the job training is provided.

KNOWLEDGE AND BACKGROUND DESIRED:

Shaw's is an equal opportunity employer

Job Type: Full-time