Position Summary: The Director of Clinical Services will lead our Mental Health Clinic, an Article 31 clinic with over 350 clients, overseeing day-to-day management of clinic operations, including enhancing clinic efficiency and revenues, provider productivity and accountability, and client engagement and retention.
· Provides weekly, individual, clinical supervision to Clinic Supervisor and assigned psychotherapists, offering expertise and guidance in a variety of treatment modalities.
· Monitors clinician productivity, documentation, treatment planning, referrals to other clinics and agency services, and communication with outside providers.
· Promotes ongoing communication, teamwork and consistent case management among staff.
· Participates in case conferences with clinic team regarding disposition of all admissions and case closings.
· Proactively seeks opportunities to enhance clinic services and revenues. Builds and maintains relationships with outside agencies, including hospitals and other entities.
· Represents PRFI at program-relevant meetings and networking opportunities.
· Demonstrates commitment to professional integrity by modeling and enforcing expectations of quality service provision and regulatory compliance. Uses expertise in applicable regulations to ensure clinic compliance, including proper and timely documentation, maximizing reimbursable clinic services under Part 599 and other regulations.
· Prepares for and manages clinic audits.
· Keeps abreast of current and changing regulations and policies related to service delivery, provider requirements, Medicaid, and billing.
· Works collaboratively with peer PRFI clinic directors and other PRFI staff to advance organizational goals.
· Develops and manages program budget.
· Maintains and updates clinic's policies and procedures in collaboration with other PRFI clinic directors and QA. Updates policy and procedure manual as necessary.
· Maintains risk assessment logs, and other documents as required by OMH.
· Oversees Home Based Crisis Intervention Program and IPA Navigator Program.
· Performs other duties as may reasonably be required to meet the needs of the agency and fulfill the responsibilities of the position.
· Master’s degree required. Licensed mental health professional (LCSW, LCSW-R), PhD eligible if they are licensed to practice in New York.
· Five or more years’ experience in a in a New York State Article 31 clinic managing mental health professionals in a clinical setting.
· Strong knowledge of OMH regulations, clinic management and operations is essential. Possession of Supervision in Field Instruction (SIFI) strongly preferred.
· Strong leadership and clinical supervision skills; experience providing services in a cultural competent manner; and evidence-based clinical practice with young children, youth, adults, and families.
· Solid understanding of New York State Office of Mental Health Part 599 to ensure the clinic is in compliance with these and all other relevant city, state and federal regulations.
· Thorough understanding of billing related to Medicaid, Medicaid Managed Care, commercial insurance and private pay. Understanding of DSM V and ICD 10. Cerner/Anasazi EMR a plus.
· Ability to attract, retain, and train, develop and appraise staff effectively.
· Strong leadership skills required. Experience leading teams and managing projects.
· Must have superior organizational and analytical skills, and excellent verbal and written communication skills.
· Must be able to work independently and manage multiple tasks in a fast-paced environment.
· Bilingual Spanish/English speaker required.
Job Type: Full-time
Salary: $80,000.00 to $85,000.00 /year
- mental health: 1 year (Required)