Benefits Coordinator

Museum of Modern Art - New York, NY (30+ days ago)4.0


The Museum of Modern Art is currently accepting applications for a benefits coordinator to serve as first contact to employees to answer/resolve a variety of benefits-related questions and issues, escalating more complex issues to benefits manager as needed. Only resumes with cover letter will be reviewed.

Additional responsibilities are as follows:

  • Administers leave of absence (including disability, FMLA, personal) and workers’ compensation programs, including communicating with employees and their managers, tracking claims, notifying unions, and completing necessary paperwork and reports. Acts as liaison between employee, payroll, and insurance carriers.
  • Processes and enters benefit enrollments (new hire, life event, termination) into HRIS and confirms information in multiple vendor systems.
  • Reports new benefit deductions to Payroll department and ensures that correct deductions are taken from paychecks.
  • Creates and runs reports to self-audit data entry.
  • Ensures accurate billing and reconciliation of all benefits-related invoices, serving as primary contact for plan vendors and third-party administrators.
  • Reviews error reports from vendors and HRIS and makes corrections as necessary.
  • Reviews and processes various employee reimbursements in compliance with Museum policy or union contracts, ensuring that employees are reimbursed in a timely manner.
  • Coordinates all logistics for various employee “perks”, including annual flu shots, staff discounts, benefits fair, wellness fair, etc.
  • Ensures compliance posters are up-to-date at all locations.
  • Presents group benefit orientations on monthly basis to all eligible union and non-union employees ensuring employees understand all plan provisions and that paperwork is completed and processed in a timely manner.
  • Manages benefits updates on Staff Site.
  • Assists benefits manager with various projects.

Qualified candidates will possess a Bachelor’s degree, preferably in human resources, and two or more years of relevant experience, or equivalent. Proficiency in MS Office suite (Word, Excel, PowerPoint). Strong Excel and analytical skills are critical. Experience working with HRIS databases. Great written and verbal communication skills and strong attention to detail required. Strong customer service orientation. Flexibility to deal with unexpected employee situations. Strong sense of initiative.

The Museum of Modern Art is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.

Job Type: Full-time