At Haines, our people are the backbone of our operation, and they are like family. We believe that happy employees lead to happy customers…and there is no better time to be at Haines than right now! We are on a new journey of growth and change – building on our strong heritage and the commitment of all our associates – and we are looking for talented, hard-working and loyal people to join our distribution family.
Founded in 1874 on the company s core values of providing customers with superior customer service and products, Haines is among the oldest privately held companies in America. It is the largest floor covering distribution company in the country with operations covering the Northeast, Mid-Atlantic and Southeast.
We are actively seeking an Area Manager for our new 500,000 sq ft distribution center in Concord, North Carolina. This role will oversee one or more of the following areas: picking, receiving, loading, branch transfers.
We provide competitive salaries, generous benefits, a business casual work environment and fun employee outings and events. Most importantly, we offer opportunities. Everyone in the organization has the opportunity to contribute to the success of the company and enjoy the ability to grow their career. In fact, throughout the history of our company many of our company s leaders started in entry-level positions and worked their way up.
To learn more about the Haines experience, please visit www.jjhaines.com.
Duties and Responsibilities
Manage delivery accuracy, errors, productivity and set performance expectations
Train on delivery procedures, labels, paperwork, how to mark returns, etc.
Train and evaluate the team members in your area of responsibility
Develop, track, report and improve standards
Review error and productivity reports with team (daily, weekly, monthly)
Work closely with customer service, purchasing, inventory control, and credit to manage customer orders
Trouble shoot order issues to satisfy customers
Maintain a safe work environment and assure all team members follow safe work practices
Take an active role in safety and assist other managers in doing so
Meet or exceed your safety goals in workers comp and property damage
Be an active participant in the S.T.O.P. program
Complete facility inspections monthly and quarterly with Operations Manager
Conduct evacuation drills according to policy and procedures
Conduct safety training
Hold monthly meetings
Keep employees informed of process and procedures
Verify time in ADP and ensure accurate information is entered concerning paid time off
Partner with the HR Manager to manage disciplinary actions as necessary
Bachelor s degree or an equivalent combination of education and experience
Minimum 5 years of experience in a warehouse environment
Strong leadership and communication skills
Ability to speak effectively before groups of customers and employees
Good employee relations skills with some knowledge of HR practices
An familiarity with warehouse design and supply chain logistics
Experience in inventory control
Experience with safety and OSHA regulations
A working knowledge of Microsoft Office products (Word, Excel)
Ability to work flexible hours including occasional weekends