Leasing Consultant

Ardenbrook, Inc. - Fremont, CA (30+ days ago)


PURPOSE AND SCOPE

To be responsible, under the direct supervision of the Assistant Resident Manager/Resident Manager, for marketing, leasing, and pre-leasing of rental units. Coordinate move-in information forms and resident requests.

Leasing Consultant Responsibilities

  • Meet and greet prospects in a professional and enthusiastic manner.
  • Qualify prospects by determining prospects’ needs, eligibility, and desirability.
  • Show apartments to prospect. Have an up to the minute knowledge of vacancies and availability dates.
  • Have a complete knowledge of your apartment community. This should include knowledge of the surrounding area, schools, shopping, bus lines, and any other pertinent neighborhood information.
  • Be able to provide information concerning the selling points of the apartment. Know information concerning the appliances, square footage, and possible furniture placement.
  • Be familiar with the competition in the area. Provide marketing reports as designated.
  • Work with Resident Manager on the advertising and marketing plan for your property.
  • Sign and explain lease and application in detail.
  • Completely check application through credit agency and other resources before submitting for approval.
  • Initiate all necessary move-in paperwork. Inspect apartment prior to a new move-in.
  • Introduce new residents to management team and handle problems that may arise before move-in.
  • Receipt all deposits and application fees according to company procedures. Properly label and store all monies received including rent.
  • All Leasing Consultants follow up on any prospect that does not lease.
  • Check and comply with model set up and care policies.
  • Work with all employees to maintain a smoothly run community.
  • Answer phones fielding prospect calls, resident maintenance problems, and other resident concerns.
  • Work with management team in an attempt to resolve any resident problems.
  • Maintain a professional attitude at all times.
  • Leasing Consultants inspect the property on a regular basis to inspect the models and/or vacancies for readiness. Inspect the grounds and report any problems to the Resident Manager.

Job Type: Full-time

Salary: $17.00 to $19.00 /hour

Experience:

  • Leasing: 1 year (Preferred)
  • Customer Service: 1 year (Required)

Education:

  • High school or equivalent (Required)

License or certification:

  • Driver's License (Required)