EVO Entertainment Group - Kyle, TX3.6

Full-timeEstimated: $18,000 - $25,000 a year
About Us:
EVO Entertainment Group is an out-of-home entertainment brand which owns & operates movie theatres, restaurants, bars, and entertainment centers throughout central Texas. Here at EVO we strive to be ahead of the curve, to consistently raise the bar and set new standards when it comes to providing our guests with the best possible entertainment experience. Our mission is to push boundaries, set standards, and most importantly to have fun!

Job Description:
As an usher at EVO you will clean and maintain the auditoriums, restrooms and lobbies, while controlling access to the theater and auditoriums. You will also tear tickets to allow guests to enter the theater area, and provide them with directions to their theater.

Additional Information:
Make certain guest service is friendly, helpful and fast
Maintain facilities that are clean, safe and in good repair
Provide an experience that is comfortable, distraction-free and picture-perfect
Control access to theatre by greeting, directing guests and tearing tickets
Enforce ratings to keep underage guests from accessing auditoriums with adult content
Monitor auditoriums for picture/sound quality, temperature, lighting and guest behavior
Create a constant presence inside and outside auditoriums to deter any disruptive conduct
Assist with crowd control and seating of guests in auditoriums
Clean lobbies, restrooms, auditoriums and all exterior and common areas of theatre
Change lobby signage and poster cases
Answer questions from guests and resolve any concerns
Assist with other functions as instructed by the General Manager
Uphold EVO Entertainment Group high standards
Proficient guest service and follow-up skills
Comfortable communication and cooperation with guests, supervisors, peers and vendors
Standing, walking, lifting, twisting and bending on a frequent basis
Ability to present a calm demeanor that deters people from engaging in disruptive conduct while encouraging positive interaction with guests
Other miscellaneous duties as assigned
Able to take direction and work together as a team
Works calmly and executes job duties effectively under pressure
Guest service experience preferred
Must be able to lift 40 Lbs
Must be able to stand for long periods of time.