Under direction, the Congregate Care Specialist is responsible for overseeing children and youth placed in the Children’s Center, city congregate care facilities and related functional areas of ACS and for providing administrative support. All work is performed in accordance with agency policies, procedures and within required deadlines. Duties & Responsibilities of the Direct Care Worker include:
- Under direct supervision, oversees the care, development and guidance of dependent, neglected, traumatized and emotionally disturbed children at the Children’s Center.
- Welcome children entering the Children’s Center upon entry and admission.
- Escorts and/or transports youths to and from appointments, school, activities and court appearances; may drive a motor vehicle.
- Participates and assists in planning group and individual activities.
- Monitors and supervises children in assigned areas and completion of chores.
- Assists youths in personal hygiene when necessary.
- Conducts contraband searches and inspections of children’s property upon entering the Children’s Center and upon administrative request, in accordance with appropriate procedures and laws.
- Observes changes in behavior and reports aberrations.
- Communicates with and directs inquiries to other members of the inter-disciplinary team to provide comprehensive care for all children and youths.
- Answers phones, provides requested information or directs inquiries to appropriate staff.
- Participates in regular team meetings and in quality control initiatives in case conferences.
- Establishes and maintains schedules for bathing, laundry and ironing.
- Assists with clothing purchases and maintains clothing inventory.
- Assists with homework.
- Prepares meals, when necessary.
- Shops for clothing, supplies and materials as needed.
- Communicates to the supervisor all issues in a timely manner.
- Follows medical and mental health protocols, including dispensing medication as directed.
- Ensures adherence to daily routines and schedules.
- Maintains activity and incident logs, and makes computer entries.
- Prepares required and ad hoc reports, including behavioral assessments and incident reports, in a timely manner
- Adheres to fire drills and follows evacuation procedures to promote the safety and well- being of children and others.
- Maintains the facility in a clean, safe and orderly fashion; ensures repairs and installations are requested and completed.
- Conducts regular room checks and common area searches in order to maintain a contraband free and safe environment.
- Utilize best efforts to address a child’s acute physical behavior by incorporating preventive and de-escalation techniques.
- Successful completion of mandatory training in certifications including First Aid and Crisis Management.
Minimum Qual Requirements
A four-year high school diploma or its educational equivalent and either:
1. Two years of satisfactory experience working with children or youths in a
congregate residential institution or non-secure detention facility; or
2. An Associate degree or 60 semester credits from an accredited college, including
12 semester credits in psychology, sociology, social work, human services, criminal
justice, education, nursing or cultural anthropology.
The preferred candidate must be willing to work with children and youth from 18-21 years of age.
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
The City of New York and the Administration for Children’s Services are Equal Opportunity Employers Committed to Diversity
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New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.