The Customer Billing Coordinator supports the business by establishing and maintaining a positive and productive relationship with the company’s clients regarding Receivables/Billing. He or She will do this by reviewing, creating, and sending invoices with the proper back up to the customers and resolving any discrepancies or other issues in a timely manner. This position requires professionalism, efficiency, and attention to detail. He or She must be proficient in Microsoft Office products, primarily Excel and strong communication skills both written and verbal.
Creating and sending invoices to customers
Reviewing them for accuracy and duplications
Entering invoices in customer systems
Compiling necessary back up and sending to customers
Research and solve payment discrepancies
Make adjustments to invoices as necessary
Resolving invoices that are rejected
Working knowledge of OSP Telecom and Telecom plant account coding
Excellent attention to detail
Proficient in Microsoft Office, especially Excel.
Works well in a team environment
Able to work with a diverse group of people
Degree: Associates degree or equivalent experience and/or training.
Previous Accounts Receivable billing experience