An airport operations duty agent is an entry level position in the operations department who is trained to act as a direct representative of the Lee County Port Authority Executive Director in his/her absence. The airport operations duty agent monitors the daily operation of the airport and is responsible for inspecting, identifying, and reporting for correction any discrepancy.
Performs landside, terminal, and airside inspections including parking lots, rental car facilities, terminal building, terminal ramp, fixed base operators, cargo ramp, perimeter fencing, taxiways, runways, public areas, tenant and concessions space fueling facilities, and other areas that may be identified from time to time.
Responds to emergency situations/locations and assists with establishment of an on-scene-command post. Response to emergency situations can involve operation of a four wheel drive vehicle over rough terrain and extensive walking or standing.
Enacts animal/bird control. Requires use of the four wheel drive vehicle, shotguns, and pyrotechnics for removal, relocation, or depredation of animals/birds. May require participation in the airport's dog program.
Responsible for enforcement of various Federal Aviation Regulations, Advisory Circulars, Operations Instructions, State, and County regulations.
Ensures that the airport meets all specifications of the airport certification manual. Initiates appropriate action until such time as the discrepancies are corrected.
Manages gate control program. Maintains constant awareness of the tenants' challenges and requirements. Manages terminal, landside, and airside program control elements and other duties assigned by operations supervisors, managers, senior managers, directors, and management from other divisions.
Empowered to suspend the rules and regulations (Lee County Ordinance 94-09 as amended) and issue such orders, rules and regulations as may be necessary; close the airport in its entirety or any portion; delay or restrict any flight; direct refusal of takeoff permission to aircraft; deny the use of the airports to any specified class of aircraft, or to any individual or group.
Provide aircraft escort in the movement areas of the Air Operations Area (AOA).
Monitors weather conditions and updates the airport tenants when conditions warrant.
Performs other duties as assigned.
Minimum Requirements: Knowledge, Abilities and Skills: Considerable knowledge of laws, rules and regulations which apply to the airport in addition to established airport policies related to their work areas. Ability to communicate effectively both verbally and in written form. Ability to act independently without close supervision and to make independent judgments based on established procedures. Ability to work effectively with tenants and the general public. Ability to perform in the airport complex with moderate outdoor exposure. Ability to drive Emergency Response Equipment and operate two way and VHF radios, mobile and portable telephones, personal computers, four wheel drive vehicles, rifles, shotguns and pyrotechnics. Occasional bending, stooping, lifting, reaching and frequent walking is required to perform this position. Ability to work shift work.
Schedule: Operations duty agents work an 84 hour (twelve hour shifts) bi-weekly work week. Schedules may be rotated. Ability to work different shifts (weekends, holidays, and relief shifts) 24/7 depending upon needs of the department and may be adjusted periodically; will be required to work weekends, nights and/or holidays.
Training and Experience: Graduation from an accredited four year college or university with a bachelor's degree in an aviation management, business administration or related discipline required.
Licenses and Certificates: Possession of a valid Florida driver's license is required. Certification as Weather Observer by National Weather Service within sixty days of employment. All entry level required training items identified in a formal syllabus must be met. Successfully pass a TSA fingerprint based criminal history background check. Private pilot's license (FAA Part 135 IFR rating) highly desirable. Prior 139 Ops Agent experience desirable.
Longevity/Promotability: All entry level syllabus requirements must be met.