The Senior Technical Trainer analyzes customer requirements and experience level of customer or internal trainees to develop maintenance and operational course curriculum, laboratory exercises and performance tests. Training is focused on the deployment of large-scale, infrastructure solutions for global major city transportation industry customers. This position will require development and delivery of customer training on the maintenance and operation of Cubic developed electro-mechanical equipment using industry standard instructional methods. This position typically works under general supervision and requires discretionary and substantial decision-making authority.
Essential Job Duties and Responsibilities:
Works with engineering, program managers, and customers to establish and define training content, prerequisite skills and knowledge for trainees.
Formats, researches, designs, and writes technical materials to support in house engineering and off-site training using Cubic quality standards.
Formats, researches, designs, and develops training course materials, which may include: operation and maintenance manuals, training plans, outlines, learning objectives, instructor guides, student guides, workshop exercises and performance tests, all while using Cubic standards.
Creates, edits or modifies rich media elements such as video clips, illustrations, or vector and raster (bitmap) images.
Designs and develops content for web-based or eLearning delivery platforms, including interactive multi-media content.
Creates illustrated, multi-level parts lists from equipment bill of materials.
Develops curriculum or technical materials for web-based deployment using industry standard HTML authoring and development applications.
Evaluates and edits manuals and training materials or engineering documents developed by other writers or engineers.
Utilizes and edits assembly drawings, block diagrams, wiring diagrams, and interconnect diagrams created by engineers using various CAD applications.
Conducts formal classroom and hands-on training.
Conducts 1st line maintenance training for field repair and 2nd line maintenance for shop level repair of electronic and electro mechanical modules and assemblies.
Creates Trip Reports and provides reports for schedule status and risk mitigation.
Performs and adheres to company processes including configuration management, travel and expense reporting.
Contributes to proposal, schedule and budget inputs.
Minimum Job Requirements:
Four-year college degree, or equivalent, in electronics, engineering, or computer science, plus four years’ experience in the technical training field. One thousand hours of instructor platform time and experience with Instructional Systems Design. Excellent verbal and written skills. High degree of competence using Microsoft Word, Excel, PowerPoint and other Microsoft Office applications. An understanding of HTML, familiarity with general networking architecture, and proficiency in the Microsoft Windows environment. Ability to read and interpret schematic drawings and other engineering content. Able to troubleshoot electrical, electronic and electro-mechanical systems using standard tools including multimeters as well as various diagnostic applications. Able to independently plan, prioritize and organize work schedules. Able to squat, bend, kneel and lift 50 pounds. Available for travel both foreign and domestic.
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.