Phone Advisor

Honda & Toyota of Seattle - Seattle, WA (30+ days ago)

Honda and Toyota of Seattle on Airport Way in SoDo is looking for Phone Advisors.

Hours are to be determined but Saturday’s are mandatory

ESSENTIAL DUTIES include the following. Other duties may be assigned.

  • Answers incoming Service Department phone calls and take initial information from caller.
  • Communicates with callers and visitors in a professional, friendly, and efficient manner.
  • Obtains basic vehicle information about each customer and enters it into the computer system.
  • Assigns an appointment time and relates information to customer.
  • Communicates messages to appropriate parties in a timely manner.
  • Assists service customers during the morning and evening service rush whenever possible.
  • Assists with clerical duties as requested.
  • Maintains a professional appearance.

Minimum Qualifications:

  • Basic knowledge in Microsoft Excel and Outlook
  • Verbal and written communication skills
  • Conflict resolution
  • Self-motivated
  • Basic vehicle knowledge preferred
  • Ability to multitask
  • Ability to navigate through websites easily and efficiently
  • Excellent phone skills
  • Detail oriented

Applicant must be able to pass a background check and drug screen, including marijuana. Health/Dental/Disability is available after 60 days for full time employees. We will also provide paid vacation after 1 year, 401K, and paid sick leave. We offer and encourage a career path in all departments.

Must submit a resume for consideration

Honda and Toyota of Seattle is an Equal Opportunity Employee.

Job Type: Full-time

Salary: $15.00/hour

Job Type: Full-time

Salary: $15.00 /hour