Now Hiring Full Time Retail Supervisor

Party City Corporation - Phoenix, AZ3.7

30+ days agoFull-time

Job Summary: The Merchandise Manager/Specialist plays the critical role of ensuring that the store’s merchandise presentation and inventory management achieve company standards. This role serves as a member of the store’s leadership team and is responsible for the store’s overall operation. The Merchandise Manager/Specialist will be involved in delivering company standards related to product presentation and customer service expectations. As a leader and coach, this role will direct and motivate the store’s team members to deliver top results.

The Manager/Specialist designation is determined by the complexity of the individual store.

Primary Job Responsibilities

  • Responsible for the coordination and execution of store merchandise and presentation standards, including;
  • Merchandise store to company Plan-O-Gram direction
  • Coordinate store signage and pricing (labels)
  • Direct store freight flow and receiving processes/procedures
  • Coordinate stockroom organization, including EOS packaway
  • Performa top stock management for inventory replenishment
  • Address sales floor inventory levels through cycle counts
  • Coordinate merchandise transfers, damages/RTVs/Recalls
  • Merchandise instore merchandising to address NOP and maximize presentation
  • Serve as a member of the store’s leadership team and perform general operations responsibilities, including;
  • Store opening and closing procedures; performs director on duty (DOD) responsibilities as required
  • Scheduling of store staff to maximize productivity
  • Ensure accuracy of Associate time records
  • Recruiting and interviewing perspective store Associates
  • Lead new hire onboarding and ongoing associate training and development activities
  • Guide Associate performance including performance feedback, coaching and appraisals
  • Support the operation of the store’s front end including authorizes register functions (post voids, returns and associate discounts POS overrides/returns,) queue management and balloon execution
  • Coordinate completion of company directed operations tasks (app task sign off)
  • General supervisory and administrative duties
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room etc.
  • Role models customer service expectations through personal contact with customers
  • Reviews and understands financial data to support driving profitable sales and decision making
  • Adheres to all standard operating procedures, policies and Best Methods and ensures store compliance to audit/safety standards

This job description is not all-inclusive. Additional responsibilities will be determined by the General Manager, based on store needs.

Reporting Relationship: The Merchandise Manager/Specialist reports to the store’s General Manager.

Physical Requirements

  • Lift, push, and pull 25 lbs.
  • Frequent kneeling, bending and stooping
  • Climb ladders
  • Standing for long periods throughout schedule day

Minimum qualifications:

  • High School Graduate or equivalent
  • 1 – 3 years of prior supervisory experience in retail preferred
  • For Specialist, 1 – 3 years of prior supervisory experience in retail preferred
  • For Manager, Minimum 3-5 years of management experience in retail preferred
  • Previous experience with merchandising or inventory management preferred

Job Type: Full-time

Experience:

  • Inventory Management: 1 year (Required)
  • supervisory: 1 year (Required)
  • Retail management: 2 years (Required)
  • Merchandising: 1 year (Required)

Education:

  • High school (Required)