Position Summary:
Under the supervision of the Assistant Director of Verification, the individual performs a variety of activities involving the preparation, dissemination, review, and submission of financial aid information to assist the student through the FAFSA application and eligibility process.
Essential Duties and Responsibilities:
- Complete Financial Aid pre-screening activities to identify issues with preliminary financial aid eligibility.
- Reviews FAFSAs for completeness, secures additional information from Site Directors and students, and submits the completed application in accordance with established Federal Student Aid guidelines.
- Receives ISIR information and collaborates with Site Directors and students to resolve financial aid eligibility issues including but not limited to SARC codes, conflicting information, and FAFSA verification in accordance with established Federal Student Aid guidelines.
- Create and maintain student financial aid records in accordance with federal and state regulations.
- Provide professional, accurate, and clear information and communication to all parties regarding the student’s application status.
- Assist with data entry activities into multiple software systems.
- Assist financial aid counselors to resolve advanced financial aid eligibility issues.
- Complete other tasks as requested by the Assistant Director of Verification or the Executive Director of Financial Aid.
