Service and Install Technician

Sonny's Enterprises, Inc - Phoenix, AZ

Full-timeEstimated: $39,000 - $51,000 a year
EducationSkills

EXPERIENCE / EDUCATION / WORKING CONDITIONS / PHYSICAL DEMANDS

Experience & Education:

  • High School Diploma/GED required. Preference given to Technical School graduates, Automotive Techs, Fabricators, & Installers.
  • Five (5) years minimum of hands on installation or construction field.
  • Prior experience in Electrical, Automotive, or Welding is a plus.
  • Travel required.
  • Will require proper coordination, and motor skills to work with power/hand tools as needed.
  • Clean Driving Record & Valid Driver's License.

Overview:

This position is responsible for the Service & Installation of Car Wash systems and other related installations. Required to establish, promote and maintain relationships with all customers, co-workers, sales representatives and others as appropriate. Capable of working independently with little general supervision.

Category: Hourly

Dept: CWS Service

Hours: 6:00am – 3:00pm (schedules may vary), additional hours as needed.

On-call weekends once a month.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Performs the necessary technical services at customer sites for installation, and/or servicing of products. Travel will be required.
  • Performs scheduled or emergency service on products at customer sites.
  • Trouble shoot and repair as possible.
  • Render on site and phone technical assistance to customers.
  • Capable of providing on-site training of products.
  • STIG welding may be required for service and installations.
  • Provide accurate and timely reporting according to company guidelines for expense reports, mileage reports, Field Service Reports, Service Tickets, Timesheets, etc.
  • Focuses on personal development within the required work schedules and parameters.
  • Operate in a safe manner in accordance with published safety guidelines. Must wear appropriate PPE as per company guidelines and accordance with job duties.
  • Report all work related accidents or injuries within 24 hours to the appropriate personnel.
  • Contributes to team effort by accomplishing related results as needed.
  • Other duties as assigned

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REQUIRED SKILLS & QUALIFICATIONS

  • Technical Qualifications -
  • Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
  • Ability to read diagrams and blue prints.
  • Basic Mathematical & Analytical Skills - performing operations in adding, subtracting, multiplying and diving.
  • Will require proper coordination, and motor skills to work with power/hand tools as needed.
  • Clean Driving Record & Valid Driver's License.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to potential issues.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Speaking - Talking to others to convey information effectively.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
  • Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Mechanical – knowledge of Machines & Tools. Will require proper coordination, and motor skills to work with power/hand tools as needed.
  • Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. Will require proper coordination, and motor skills to work with power/hand tools as needed.
  • Communication Skills - The ability to effectively communicate, build a rapport and relate well to all kinds of people.
  • Personal Accountability - A measure of the capacity to be answerable for personal actions. Accepts personal responsibility for the consequences of personal actions; avoids placing unnecessary blame on others.
  • Teamwork - The ability to work effectively and productively with others. Behaves in a manner consistent with team values and mission & responds positively to feedback from team members and supervisor. Treats all people with respect, courtesy and consideration; respects differences in the attitudes and perspectives of others.
  • Time Management - Managing one's own time and the time of others.
  • Safety - Practices safe work habits and encourages others to do the same. Identifies ways to improve the safety of the work environment. Knowledge of relevant policies and procedures to promote effective safety operations.
  • Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Working Conditions & Physical Demands:

  • Working conditions are normal for a manufacturing & installation environment.
  • Must be able to work in non-climate controlled environment where ambient air temperature can exceed outside air.
  • Will require heavy work (lifting greater than 30 pounds). Ability to carry 50 lbs. for 100 feet unassisted.
  • Machinery operation requires the use of safety PPE equipment to include but not limited to; eye safety glasses, hearing protectors, steel-toe shoes, and hardhats. Loose fitting clothes and jewelry are not permitted
  • Regularly required to stand or sit, and move about the facility. Ability to stand for 8 hours per day.

Materials and Equipment Used:

Will require proper coordination, and motor skills to work with power/hand tools as needed. Tools: *Impact Driver, Air Ratchet, Socket set, Box End, Allen, Torx Wrenches, Screwdrivers, Nut Divers, Pneumatic riveters, Drills (cordless, electric) and drill bits, Vices, Taps, Cutting Tools, Hammers, Other machinery (swage crimpers, cloth cutters, impeller balancing, MIG).

Candidates will be required to complete a background check and drug screen before beginning work.Affirmative Action / Equal Opportunity Employer M/F/D/V DRUG FREE WORKPLACE

Job Type: Full-time

Experience:

  • Mechicanal: 1 year (Preferred)
  • Welding: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

License:

  • Driver's License (Preferred)

Work authorization:

  • United States (Required)

Required travel:

  • 75% (Required)