*Overview* We are seeking a dedicated and organized Front Desk Manager to oversee the daily operations of our front desk at a busy dental clinic. The ideal candidate will have a strong background in administrative tasks, medical billing, and insurance verification, along with excellent communication skills. This role is crucial in ensuring a positive experience for our patients while managing the front office team effectively. *Responsibilities* - Manage daily front desk operations, ensuring efficient patient flow and scheduling. - Oversee administrative tasks including patient check-in and check-out processes. - Handle medical billing and insurance verification to ensure accurate processing of claims. - Maintain patient records in compliance with ICD-10 coding and medical terminology standards. - Supervise and train front desk staff to provide exceptional customer service. - Manage phone systems and respond to inquiries from patients and insurance companies. - Coordinate with other departments to ensure seamless patient care. - Implement office management procedures to enhance operational efficiency. - Assist with medical collections as needed, ensuring adherence to policies. *Qualifications* - Proven experience in a front desk or administrative role within a dental or medical clinic setting. - Familiarity with ICD-10 coding, medical billing, and insurance verification processes. - Strong knowledge of medical terminology and office management practices. - Proficient in using computerized systems for scheduling and record keeping. - Excellent communication skills, both verbal and written, with a focus on customer service. - Ability to manage multiple tasks efficiently while maintaining attention to detail. - Experience with phone systems and handling patient inquiries professionally. - A proactive approach to problem-solving and team leadership. Join our team as a Front Desk Manager where you can make a significant impact on our patients' experiences while leading an exceptional front office team!
Job Type: Full-time
Pay: $16.17 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Free parking
- Health insurance
- Paid time off
Medical Specialty:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- ICD-10: 1 year (Required)
- Insurance verification: 1 year (Required)
- Front desk: 1 year (Required)
Ability to Commute:
- Houston, TX 77027 (Required)
Ability to Relocate:
- Houston, TX 77027: Relocate before starting work (Required)
Work Location: In person
