Contractor Opportunities for Social Media Content Review Agent with Accenture Contractor Exchange

Accenture - Seattle, WA4.0

ContractEstimated: $37,000 - $48,000 a year
Review user generated content in a single review tool and classify according to policy. The work requires junior resources to perform basic workflow activities related to content review work (review content, create tasks, follow-up on open tickets, etc). Agents will be exposed to potentially disturbing content (Abuse, violence, gore, sexual) so candidates will need a level of resilience and maturity. The work is back-office, but they will be located on client premises and requires a distinct level of professionalism. Job functions include:
Review posts and classify according to policy
Provide insights and trends on content reviewed
Provide feedback and suggestions on review process and workflows
Provide suggestions for product innovation
General data entry related tasks

Required Skills:
Active Social Media presence
Excellent work pacing (time management) skills, able to work independently
Attention to detail is essential to ensure the quality of work execution
Able to work in multiple tools/web browser windows at one time
Motivated, takes initiative, high energy
Ability to quickly utilize hot cues and key command shortcuts a plus
Familiar with MS office (mainly excel) for updating progress