Human Resources Manager at Youth Opportunities Unlimited
Reports to: CFO
Division: Finance and Administration
Type: Regular, full-time, exempt.
Since 1982, over 150,000 youth have been helped with Youth Opportunities Unlimited (Y.O.U.) programs. Y.O.U. helps teens and young adults, ages 14-24 living in economically distressed communities succeed by providing educational and workforce opportunities, skills development, and access to career pathways. We offer school-based and community-based programs designed to meet the needs of Northeast Ohio employers, with a focus on those industry sectors that provide the most opportunities for career success. At Y.O.U., we are dedicated to excellence and continuous improvement of the quality of our services to youth, employers, and the community.
We are deeply committed to providing services in Northeast Ohio through:
Equal Access to Opportunities – Teens and young adults living in economically distressed communities deserve support in confronting barriers to success.
Collaboration – We can accomplish more when we form mutually beneficial partnerships across sectors to deliver an effective continuum of services.
Excellence & Continuous Improvement – Evidence-based practices guide our actions and delivery of quality services to youth and employers.
The Human Resources Manager takes full ownership and responsibility for the organization’s HR functions to include recruitment, new hire onboarding, employee relations, compensation, benefits administration, and payroll processing. The HR Manager leads a team of HR and administrative professionals in maintaining and enhancing the organization's human resources department by planning, implementing, and evaluating HR policies, programs, and best practices. The HT Manager has integrity, tenacity, humility, and pursues excellence. The HR Manager is also a self‐starter who is adaptable, has excellent communication skills, can be relied on, is detailed oriented, and can work well individually or as part of a team. As a highly visible role in the organization, this person is responsible for maintaining relationships within and outside the organization and responding resourcefully and timely to inquiries and service requests.
Bachelor's Degree in Human Resources, Business, Public Administration, Labor Law or related field; Master's degree preferred.
5-7 years of progressive experience working in human resources.
At least 3 years of experience leading departmental staff providing regular leadership, professional development, coaching, and mentoring as needed.
Must have experience implementing web-based HRIS/HCM solutions. Experience utilizing Ceridian Dayforce a plus.
Experience working across teams and at all organizational levels.
Must have demonstrated experience in coordinating and managing multiple projects.
Must be able to walk throughout multiple offices/facilities as needed and stand periodically.
Must have eligibility to work and remain in the U.S. without sponsorship.
Must pass a background BCI/FBI check as a condition of employment.
Knowledge, Skills and Abilities:
Belief and commitment to Y.O.U’s mission, vision, and values.
Strong business acumen and excellent verbal, written, and interpersonal communication skills. Must possess active listening skills.
Possess high level of integrity and ability to use good judgement and discretion in handling sensitive and confidential information.
Have demonstrated experience in being a confident leader with the ability to be persuasive, firm and fair, and provide clear direction in complex HR situations.
Ability to be a forward thinker, big picture planner, and outcome-driven project manager.
Ability to remain calm, focused, and efficient in stressful and sensitive situations.
Proven ability to build quality business relationships internally and externally.
Highly attentive to details and strong organizational skills.
Ability to work in a fast-paced, results oriented, and data driven environment.
Proven ability to complete tasks and juggle multiple initiatives.
Lead, execute, and manage the Human Resource functions of the organization to include, but not limited to, recruitment, new hire onboarding, employee relations, compensation, benefits administration, HRIS/HCM platform management, and payroll processing.
Ensure legal compliance by monitoring and implementing applicable local, state, and federal laws and requirements, conducting investigations, maintenance of records, and representation of the organization.
Maintain employee benefits programs and inform/educate employees of all benefits provided at Y.O.U.
Continuously assess and monitor benefit needs and trends. Recommend benefit program changes.
Maintain historical human resource records by organizing and updating paper and electronic filing system. Keep past and current records secure.
Develop, implement, and report superior and transparent HR data metrics that measure HR staff and HR department performance
Partner with the Director of Talent Management to lead the integration and fully support the execution of the annual staff Performance Evaluation Cycle and the Staff Development & Training Programs
Develop, train, conduct, and direct the HR Team in the new hire onboarding program to include procurement of equipment, office space, and administration of the onboarding sessions for new employees twice monthly as needed. Continuously look to improve and update the onboarding program to ensure best possible experience for new hires.
Support managers through employee disciplinary issues, work to resolve employee grievances, counsel employees and managers as needed and requested.
Other duties and projects as assigned and required.
Competitive salary for the industry.
Engaged staff centered on Y.O.U. mission and vision.
Medical, dental, vision, retirement, and long and short term disability benefits.
Generous paid time off policy.
Office is located in the heart of Cleveland’s Playhouse Square district. Monthly parking pass provided.
All applicants are considered without regard to race, color, religion, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.