Transportation Specialist- Household Goods

OfficeTeam - Fenton, MO3.8

30+ days ago
Organization Seeks Customer Service Representative!

OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. If you're looking for work in Fenton, Missouri and can work a short term temporary position, this could be the Customer Service Representative opportunity for you!

What you get to do every day

  • Manage the fielding and sending of important written business correspondence
  • Provide accurate, friendly customer service in a timely fashion
  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
  • Manage and place incoming telephone calls - Ability to interact effectively with internal and external partners and clients/customers
  • Correspondence and drafting experience preferred
  • Well-founded grasp of order entry
  • Microsoft Excel experience highly desired
  • Quality experience with work flow coordination
  • Proven knowledge of MS Outlook
  • General familiarity with pricing
  • Practical knowledge of research
  • Negotiation experience
  • Customer service experience
  • navigating basic office equipment and protocols experience
  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Excellent oral and written communication skills
  • Basic knowledge in computer software programs and office equipment
  • Excellent customer service and office administrative skills
  • Proven experience going the extra mile to solve complex customer inquiries via extensive research
  • Positive attitude and an engaging businesslike approach
  • 2+ years' experience of proven performance in a goal-driven customer-focused environment desired
  • Ability to simplify complex problems and build solutions
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!