Service Agent (Park Ranger)

City of Dallas, TX - Dallas, TX3.9

Full-time
The salary listed on the job posting is the starting salary range; amount offered will depend upon qualifications.

For information related to Essential Functions, Knowledge, Skills & Abilities Required to Perform Work, and Working Conditions & Hazards of this position, click here. Locate and click on the position title to view the job classification specification.

For evaluation purposes, acceptable qualifying experience for all positions must have been in a paid capacity unless noted otherwise in the minimum qualifications for the posted position.

Additionally, 30+ hours per week will be counted as full-time employment and will receive full credit for the amount of time employed. A minimum of 15 through 29 work hours per week will be counted as part-time employment and will receive half credit for the amount of time employed.

Vacancies currently available in the following department(s): Park and Recreation

Minimum Qualifications

EDUCATION:
High school diploma/GED or equivalent work experience.

EXPERIENCE:
One (1) year of experience monitoring public property

AND:
Three (3) years of experience with responsibility for customer/client complaint resolution.

LICENSE(S) and/or CERTIFICATION(S):
Valid driver's license with good driving record.
Must obtain CPR/AED Certification within six (6) months of hire

OTHER REQUIREMENT(S):
Availability to work varying shifts including: evenings, weekends and holidays

KNOWLEDGE, SKILLS, ABILITY(IES):
Effective oral and written communication skills to interact with the public/patrons and recommend appropriate action.
MS Office or similar software skills.
Ability to conduct field patrol by vehicle, bicycle or foot

PREFERENCE(S):
Previous Park Department/ Park Ranger experience preferred
Registered Code Officer certification preferred
Face to face customer service experience preferred
English/Spanish bi-lingual skills preferred
NOTE: Duties include monitoring parks in respect to proper use by visitors and in compliance of established Park Rules & Regulations. This would include promoting respect for park grounds, educating park visitors, providing environmental stewardship and providing public safety. Responsible for visiting as many parks and trails as possible to be a visual deterrent, while being available for public and park related needs.