RN / CCM Clinical Care Manager

BrightStar Care - Sierra Vista/Tucson - Tucson, AZ

Takes direction and assignments from Branch Manager and DON.

  • Medical Insurance Plan: Employer (ER) will pay 50% of monthly plan premium chosen that employer offers for employee (EE) benefit only. EE is responsible for premium for their spouse or children.
  • Offered an affordable plan for dental and vision – premiums, if elected, are paid by EE.
  • 401K plan with ER matching of EE contribution after one year of full time service.
  • Life insurance of 10K paid by ER. EE may increase the amount of coverage at the EE expense.
  • Accept visits up to a minimum of 15 billable visits per week in the BrightStar Territory.
  • In some cases, the Owner may allow one rural visit (definition of “rural” varies) to count as one and a half or two visits.
  • After minimum requirements per week, additional visits (afterhours/weekend) paid at “per visit” rate.
  • Declining visits before reaching the 15 visit/week minimum, negates the guaranteed salary above and reverts to per visit pay.
  • 485 Management
  • Completes phone intake as needed
  • Answer phone calls and take appropriate action
  • Supervisory visit management (Tracking)
  • All time not completing client home health visits you will be in office.
  • Order supplies for all skilled clients
  • Paid Time off (PTO) will accrue at 0.02 hours/week (1 week per year) after required probationary period.
  • Probationary period is 90 days - may be extended if employee not able to meet job requirements during that time.
  • After hours On-call rotation as requested to include one holiday week. On-call stipend of $100 per week.
  • Participates in quality improvement activities in the office: Chart reviews and data collection as requested by DON.
  • Completes supervisory visits and documentation required. (Not counted as part of 15 visits.)
  • Completes all required documentation and follows policy on timely submission of documentation. Late submission of documentation results in pay reduction as described in orientation.
  • ER may dissolve this agreement at any time.
  • EE may dissolve this agreement with a two-week notice in order to prevent lapse in client care.
  • Presents in a professional manner, wearing BrightStar nametag and scrubs during all visits.
  • Opens new non-skilled cases and gives report to assigned caregivers or nurses to follow.
  • Monitors / evaluates other RN, LPN, CNA and Caregivers annually and as directed /requested.
  • Performs annual reviews and competency checklist on field employees as directed/requested.
  • Supervise, educate and coach filed staff as needed.
  • Available as acting administrator if the current administrator is not available.

  • Directs, initiates, and implements patient care plan
  • Explains procedures and treatments to patient to gain cooperation, understanding and allay apprehension
  • Administers prescribed medications and treatments in accordance with approved nursing techniques
  • Prepares equipment and aids physician during treatment and examination of patient when applicable
  • Maintains awareness of comfort and safety needs of patient
  • Observes patient, records significant conditions and reactions, and notifies supervisor or physician of patient’s condition and reaction to drugs, treatments and significant incidents
  • Takes and records patients’ vital signs to detect deviations from normal and assesses condition of patient
  • Responds to life saving situations based upon nursing standards, policies, procedures and protocol
  • Documents nursing history, physical assessment any education provided for assigned patients
  • Initiates a patient education plan according to the individualized needs of the patient as prescribed by the physician and/or hospital policy including patient and family instruction

Certified Nursing Assistants and Certified Caregivers, Licensed Practical Nurses, Registered Nurses


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required:


Requires current licensure in the state; 2+ years in clinical setting

Willing to accept recent RN graduates who have prior field experience as an LPN


Ability to write routine reports and required correspondence as required by BrightStar guidelines. Ability to respond professionally and appropriately on behalf of BrightStar. Must be able to appropriately respond to and maintain confidential information at all times.


Is familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. An RN requires the ability to prioritize and complete work on time, be detail-oriented, exhibit a service orientation to both staff and clients and be a professional team player with a positive attitude. Must possess the ability to handle confidential information and act as the BrightStar spokesperson. Must also possess the ability to respond appropriately in a balanced and objective manner in all situations. Excellent listening skills are essential. Requires outstanding organizational skills, problem solving skills, thoroughness, adaptability to shifting priorities and multi-tasking. Requires exceptional interpersonal skills and exhibit a service orientation towards others. Must have the ability to demonstrate solid judgment and discretion. Must also demonstrate a sense of understanding and urgency for priorities. Will require the ability to appropriately troubleshoot and escalate where necessary, problems/issues to the appropriate individual.


Requires familiarity with standard concepts, practices, and procedures within a particular field.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Employee must be able to perform the essential functions of this job, such as physical requirements including (but not limited to) climbing stairs, the ability to lift/transfer patients and drive.
  • Successful candidate must submit to post offer, pre-employment physical examination/medical history check, drug screening and background check.
  • May be required to submit to annual TB and rubella screening. Ability to safely lift, and physically manipulate patients.
  • Work is normally performed in a typical interior/office/home environment
  • Moderate physical activity, occasional lifting up to 25lb, standing or walking for more than 4 hours per day
  • Home environment involves possible exposure to potentially dangerous materials and situations that require following safety precautions and may include use of protective equipment.
Disclaimer: This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned.