Industrial Field Service Technician

Mettler Toledo - Pittsburgh, PA (30+ days ago)3.8

Field Service Technician – Industrial Weighing Products

Working at METTLER TOLEDO means you are impacting the world in important ways. Our precision measuring devices span the world's production facilities, laboratories, and retail stores. We manufacture and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes. Working with us means helicopters remain balanced in the sky, food products are free of contaminants, and substances are measured to the highest accuracy requirements for use across the largest pharmaceutical firms and laboratories.

We have one of the largest global service and sales organizations among precision instrumentation companies, and we are experiencing rapid growth in Eastern Massachusetts. We are currently hiring a Field Service Technician for our Industrial Weighing product family. In this role, you will install, inspect, calibrate, perform preventive maintenance, troubleshoot, diagnose, and repair Mettler Toledo industrial weighing and measuring equipment at customer locations.

We Have:
Global market strength and leadership in our category
A brand name that is identified worldwide with precision, quality, and innovation
Thousands of patents, design and innovation awards
A comprehensive training program and a commitment to world-class service on our state-of-the-art equipment
Have You?

Worked in field service or have related experience in an engineering or manufacturing environment
Calibration, preventive maintenance, and repair skills and can keep track of job assignments and a detailed schedule
The ability to identify the root causes of service issues the first time using your keen knowledge of the products and your comfort with hand tools and calibration equipment
Excellent customer service skills, detail orientation, and great verbal and written communication skills
Familiarity with OSHA regulations and safe working practices.
The discipline to update service records and complete service reports on time and ensure data integrity
The desire and ability to promote and sell services and products, generating sales leads
Technical training beyond high school and basic knowledge of mechanical, electrical maintenance, and electronics
Basic comfort with laptop computers and Microsoft Office software
A valid driver's license and a safe driving history
As a Plus, Do You Also Have?

Previous experience with industrial scales
Can You Picture Yourself?

Traveling overnight 50% of the time to service customers within the territory and to attend training [modify this for the territory]
Working evenings and weekends occasionally
Lifting and carrying 50+ pounds occasionally
Standing and squatting for long periods of time
Working out of your home within your assigned territory
Passing a pre-employment physical, drug screen and criminal background check

We Offer You:
A company car with paid insurance for your work use
All tools and equipment needed to perform the job including personal protective equipment, specialized tools, and a clothing allowance
Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
Gym discount program (if you elect our Aetna medical coverage) and tuition reimbursement
And, all the usual such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits

For those who prioritize precision, Mettler Toledo is precisely where you belong. Learn more about us at or watch our latest video.

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here.

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