Full Job Description
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
CRITERIA-BASED JOB DESCRIPTIONS
AND PERFORMANCE STANDARDS
The Summit at Blue Mountain
Nursing & Rehabilitation Center
Nursing Home Administrator
Director of Human
All the criteria-based duties and standards within this document will be performed according to established policies, procedures and guidelines within the department and the Hospital.
Works under the direction of the Nursing Home Administrator (NHA). Develops and successfully implements a marketing plan for the facility. Markets the facility to healthcare professionals and the community to contribute to the financial viability of the organization. Screens prospective residents of both the acute and community setting. Performs on-site clinical and financial assessments to determine appropriateness of admission. Works with residents/families during the admission process to ensure an efficient admission. Performs function of social worker in absence.
Assists with designing and developing marketing and promotional materials for the facility. These shall include, but are not limited to: brochures and newsletters and other publications as approved.
Establishes relationships and maintains contact with appropriate primary and secondary referral resources in the health care field.
Establishes relationships and maintains contact with various staff, clubs, organizations and Senior Citizen’s groups and provides presentations, i.e. dementia, resident rights, transition of care, etc. as needed.
Utilizes AIDET principles in interactions with others.
Promotes services at a minimum of 3-4 Health Fairs/Health Information booths annually.
Develops and coordinates the implementation of a marketing strategy/plan for resident and facility services, census development and image enhancement (Strategic Marketing Plan) to maintain occupancy which meets or exceeds approved budget while assisting to make the facility the market leader in services provided.
Maintains data on census inquires, admissions, discharges and referral sources.
Maintains data on resident satisfaction including annual survey.
Prepares charts, graphs and data on marketing analysis and census development, admission and discharge times, Inventory of Personal Effects and other data as needed to the NHA and Performance Improvement Team.
In coordination with the Blue Mountain Health Vice President of Public Relations/Marketing, utilizes marketing mediums (brand marketing, marketing materials, etc.) as needed as funding is available.
Develops a Marketing Team, which meets on a monthly basis and develop ways to promote and market the facility. The Marketing Team will also assist as a back-up team for inquiries, tours and admissions when the Marketing Admissions Coordinator is not available.
Prior to admission, performs insurance inquiries/verifications and pharmacy cost analyses as required.
Serves as liaison between the facility and family members during the pre-admission, facility stay, and admissions process. Following admission, refers family members to appropriate department staff depending on specific need.
Conducts all tours, admission screenings and initial inquiries.
Collaborates with NHA to ensure that all admissions are screened thoroughly and adequately prior to admission. Maintains a current waiting list.
Works with the Social Services staff to ensure that an advanced directive and living will and power of attorney been discussed prior to admissions and if available, ensures that appropriate paperwork is in place at time of admission.
Completes admission packet with the resident representative, family members, power of attorney or resident upon admission and places all forms on the record within 24 hours of admission or sooner.
Collaborates with acute care facilities related to all actual/potential bedholds.
Expeditiously coordinates admission and transition of care for residents with members of the interdisciplinary team, resident, resident representative, healthcare facilities and community agencies to ensure the care needs of the resident are met.
Performs home visits, and marketing, calls, etc. as needed.
Using the QAPI method, participates in performance improvement activities within the department and organization as assigned.
Attends and participates in committees as assigned, including, interdisciplinary team meetings, fall fest, UTI prevention transition planning, Performance Improvement, Forms and Medicare meetings, etc. and provides marketing or social services reports as appropriate.
With input from the Interdisciplinary Team, prepares agenda for bi-annual Family Council meetings.
Assists with coordination of fundraising activities, annual play, etc. as requested.
Performs the duties and functions of social worker in absence.
Complies with all state and federal regulations and standards from The Joint Commission as related to roll
Performs other duties as assigned.
Education: BSW ( Bachelor’s Degree in Social Work) or MSW (Master’s Degree in Social work) or Bachelor’s or Masters Degree in Psychology or Human Service Field
Experience: 3 years working experience in admissions and/or marketing field in long term care setting with working knowledge of MDS and Case Mix preferred. Knowledge of admission and transition of care planning and individual and group behavior. Knowledge of inter-relationship between social, economic, psychological and physiological factors as they relate to aging population. Clinical experience in a medical/health care setting required.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.