Description of Duties/Essential Functions
Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff. Communicates in Spanish to those individuals who do not read or speak English.
Requires knowledge, skill and mental development equivalent to completion of high school and requires one year of clerical supportive experience in the Department of Human Services or equivalent training and experience. Requires ability to follow written and oral instructions. Requires ability to establish and maintain working relationships with agency staff and the general public. Requires ability to speak, read or write Spanish at a colloquial skill level.
Work Hours & Location/Agency Contact
8:30 a.m.-5:00 p.m.
8001 N. Lincoln Ave., 4th Floor
Skokie, IL 60077
Please submit Bid Forms and CMS100 (revised 04/2018) applications to contact address below, faxed to 217-524-2116, or scanned/emailed to DHS.HiringUnit@illinois.gov
Bureau of Employee Services
100 South Grand Ave East, 3rd floor
Springfield, IL 62762
PAEA's PROMOTIONAL GRADES FOR THIS TITLE ARE OBTAINED BY TAKING THE AUTOMATED MULTIPLE-CHOICE TEST AT CMS ONLY, EVEN IF YOU ARE A STATE EMPLOYEE.
CURRENT STATE EMPLOYEES: Submit an Official Position Vacancy Bid Form (Download PDF reader) and new version of the CMS 100 Employment Application (Download PDF reader) (version dated 4/2018) to the Agency Contact address listed above. If bidding on a promotion, applicant must be deemed qualified or have submitted a promotional application (CMS 100B) to CMS to receive a qualifying promotional grade PRIOR to the closing of the posting period. A separate Bid form and Application is required for each Posting/Bid ID or your bid will be rejected. Bid Forms and Applications can be mailed to the address above, faxed to 217-524-2116, or scanned to DHS.HiringUnit@illinois.gov
FORMER STATE EMPLOYEES: Submit an Official Position Vacancy Bid Form (Download PDF reader) and new version of the CMS 100 Employment Application (Download PDF reader) (version dated 04/2018) to the Agency Contact address listed above. A separate Bid form and Application is required for each Posting/Bid ID or your bid will be rejected.
NON-STATE EMPLOYEES: DO NOT APPLY DIRECTLY TO THIS AGENCY.
PLEASE SEE INFORMATION BELOW FOR INSTRUCTIONS ON HOW TO APPLY. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact.
How to Apply
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Public Aid Eligibility Assistant:
Option SS - Spanish Speaking
Class Specification (Download PDF reader)
Additional Title and Exam Information (Download PDF reader)
Test Information Guide (Download PDF reader)
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.