Full Job Description
As we are growing rapidly, we are looking to hire two Sales Operation Specialist who understands business processes and have strong interpersonal skills. In this position, you will be contributing to projects across functional teams and departments. The ideal candidate for this role would possess strong organizational skills, have excellent communication and problem-solving skills and enjoy a fast-paced environment working on a dynamic team. The Sales Operation Administrator role directly communicates with the sales leadership as well as independent sales agencies in a clear, efficient, and consistent manner.
Scale our processes so the sales team can operate more efficiently as we grow.
Prioritize and plan work activities; adapt for changing conditions.
Monitor industry competitors, new products, and market conditions and remain up-to-date and relevant in the industry while fulfilling specific needs and objectives of our clients.
Review Quotes and Order Forms for accuracy and completeness.
Ensure all Orders are approved within pricing and discount policies.
Communicate and coordinate shipping of orders with manufacturers and vendors.
Work with operations team members to determine optimal shipping windows for sales orders, both domestically and internationally.
Determine the most cost-effective ways to transport product both domestically and internationally.
Handle all customs documentation when importing products.
Maintain daily in-transit report to be communicated to operations.
Meet cost, productivity, accuracy, and timeliness targets.
Assist in the training of new hires.
Perform additional tasks and projects as assigned.
Strong organizational skills
Must be a self-motivated problem solver
Ability to prioritize to meet business needs
Must possess strong analytical and interpersonal skills
Excellent written and verbal communication skills are essential to interact with many different people at all levels
Able to work accurately in a fast-paced, hectic, ever-changing environment with strong attention to detail
Must maintain a professional and courteous attitude towards co-workers, supervisors, and the general public at all times.
Bachelor’s Degree in Business Administration, International Management or related field is preferred.
3+ years’ work experience in one of the following areas is required: Customer Service, Import/Export Logistics, Sales Administration (Sales Operations).
Strong business insight is preferred
Team Player with positive attitude ready to work in a fast-paced environment
Proficiency with Microsoft Word and Excel; experience with ERP systems & EDI systems is preferred
Excellent analytical, problem solving, time-management and organization skill
Benefits to this position
Fast paced but informal environment
Opportunity for rapid career growth
Outstanding compensation, benefits and paid time off