Account Support Specialist

AmeriFleet Transportation Inc - Alpharetta, GA3.1

At ACERTUS culture is everything. We want people to want to work here. We offer a friendly and dynamic atmosphere with a positive and upbeat culture! We believe in taking care of our team, our company, and our clients! We provide a workplace that encourages both personal and professional growth!

ACERTUS is an automotive logistics company that offers portfolio of services that span across the vehicle lifecycle. As an Account Support Specialist, you will contribute to the successful business dealings with clients and fleet management companies by providing effective support to operations departments within the company. Are you looking for a great place to advance your career? ACERTUS is in hyper growth mode and we can’t grow without you. This is your opportunity to join our high performing team and be a part of something BIG!

What will you be doing?
  • Monitor required reports for all clients
  • Assist with servicing clients by email and phone communication
  • Respond efficiently and effectively to various teams within the company
  • Assist with the development and testing of client specific reporting
  • Maintain a current filing system as needed
  • Operate in a positive and collaborative manner with all stakeholders
  • Aid with special projects as needed
What are we looking for?
  • A Rockstar with passion for customer relationships and customer service
  • Be a cool person with a great attitude; our people are our culture
  • Driven, enthusiastic, and results focused
  • Excellent time management, verbal and written communication skills
  • Proficiency with MS Office, knowledge of Excel a plus
  • Experience in a Windows computer system environment and Microsoft Office Programs (Word, Excel, Outlook, etc).
  • Ability to work independently
  • Minimum 2 years business experience or 1 year if direct customer contact
  • High School Diploma or GED
  • Bachelor’s degree preferred
At ACERTUS we believe that our employees are our greatest asset. Our benefits include a competitive, robust compensation package with unlimited commission and excellent benefits including medical, dental and vision insurance, paid holidays and vacation, 401K with company match, and an opportunity to prosper in a highly growth driven organization.

ACERTUS is as an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers’ experience by providing end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, final mile and a growing vehicle storage footprint throughout the North America.