Full Job Description
If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Valu team! Our Store Managers possess some of the following key skills: Outgoing, upbeat, people-person, leadership & training skills, sales driven, task driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents!
Our Store Managers are at the front lines providing friendly customer service and giving pet parents the best selection of pet care items! You are responsible for coaching and developing your store team to deliver World Class Service to all customers. You are responsible for insuring the well-being for all our pets, operational standards and sales goals. Your commitment to Pet Valu and your team will yield outstanding results for your customers, your store, and your career.
Apply today and join a team that makes a difference!
What’s in it for you?
Competitive compensation program & Bonuses!
Group insurance benefits
401(k) program w/company match
Paid Time Off & Sick Leave
Working with PETS!!
Essential Duties and Responsibilities
Ensure proper care of all pets in store as outlined in the Animal Care Manual
Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing or by email.
Maintain inventory control, safety, loss prevention and expense control as outlined in Loss Prevention Standards
Protect employees and customers by providing a safe and clean working environment
Accountable for financial reporting and operational metrics standards as outlined in Financial Reporting Binder
Maintain the stability and reputation of the store by complying with legal requirements
Follow, enforce, and train all employees on all company policies and procedures
Implementing all operational and merchandising direction that is communicated from the Corporate Office
Fully accountable for execution of sales, service, and customer experience initiatives in store
Consistently demonstrate excellent leadership and coaching skills
Cultivate long term relationships
Promote and market the business
Ability to move throughout the store unassisted to provide customer service or perform tasks in any part of the store for up to 8 hours
Ability to work a rotating schedule that includes the following:
2 evening shifts per week
1 full weekend (Saturday and Sunday) every 3 weeks
Saturday and Sunday twice a month
Employee Management and Development
Recruiting, developing and managing high-performing teams
Inspire and engage employees by motivating the team to succeed
Lead by example
Observe and coach employee to provide feedback around sales techniques and providing excellent customer service
Develop employees for growth and promotion by delegating appropriate responsibilities and inspecting completion
Develop and execute individual development plans for store employees
Pet Valu is an Equal Opportunity Employer and Drug Free Work Place.